GEA Group

Global provider of processing equipment

Herd Manager / Technology Support

Implementation & Technical Account ManagementUpdated on Nov 12

Full-timeBila Tserkva, UkraineNo salary listed

About the Job

Requirements

Excellent communication and presentation abilities.
Strong problem-solving and analytical thinking skills.
Ability to work independently and in a cross-functional environment.
Customer-centric mindset with strong relationship-building abilities.
Preferred degree in Animal Science, Veterinary Science, Dairy Technology, or a related field.
More than three years of experience in dairy herd management or on-farm advisory roles.
Strong understanding of herd management, including nutrition, animal health, milking technology, and welfare standards.
Ability to diagnose herd-related issues accurately and translate findings into clear, actionable solutions.
Experience with automatic milking systems (AMS), herd management systems, and dairy farm operations.
Driver's license category B and an accident-free driving record.
English proficiency at B1/B2 level, including speaking freely and writing letters and requests using technical vocabulary.
Advanced personal computer skills and proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Access.
High willingness to travel; office work is 20% and business trips are 80%.

Responsibilities

Analyze, optimize, and oversee client herd-management practices to achieve top herd performance, improve milking and herd-management system efficiency, and increase customer satisfaction.
Diagnose issues related to feeding, udder and animal health, reproduction, cow flow, milking routines, and parlor hygiene.
Develop and present evidence-based improvement plans.
Conduct specialized audits, including Pre-Implementation AMS, Animal Welfare, Mastitis, and other GEA-defined audits.
Perform on-farm optimization to improve throughput, efficiency, and animal wellbeing.
Support farm-layout design and implementation of automatic milking systems (AMS).
Deliver implementation and handover training to customers.
Provide expert support for GEA herd-management solutions, including DairyPlan, CowScout, FarmView, CowView, CattleEye, and future digital tools such as DairyNet.
Deliver structured training for GEA FT teams and customers on herd-management systems and digital tools.
Conduct workshops, online sessions, and on-farm training tailored to user needs.
Participate in international GEA training and knowledge-exchange programs.
Provide basic nutrition advisory services covering PMR and TMR to support herd health and productivity.
Guide customers on best practices in herd management, milking procedures, and health monitoring.
Collaborate with Sales during customer visits, product demonstrations, and technical discussions.
Promote and sell GEA services, audits, and optimization programs.
Represent GEA at national fairs, regional events, and marketing initiatives.
Build and maintain long-term customer relationships through high-quality service and consistent follow-up.
Analyze farm data, including milk yield, KPIs, and sensor data, to support customer decision-making.
Prepare performance reports with actionable recommendations.
Monitor and benchmark herd productivity across farms.
Identify opportunities to enhance GEA tools, processes, and customer offerings.
Support product development as an internal expert by providing field insights.
Lead pilot projects involving advanced technologies, including precision livestock tools, sensors, and automation.
Work closely with Sales, Service, Engineering, R&D, and Product Management.
Share customer feedback to improve product roadmaps, training programs, and field support.

Desired Qualifications

Background in automatic milking system (AMS) implementation or dairy software systems is an advantage.

Herd Manager is responsible for analyzing, optimizing, and overseeing the client’s herd management practices with the objective of achieving top herd performance, ensuring optimal efficiency of milking and herd management systems, and ultimately increasing customer satisfaction.

Responsibilities / Tasks

The role combines technical expertise, advisory services, system optimization, and training across GEA solutions.

Key Responsibilities:

Key Responsibilities

Herd Management Analysis & Optimization

Diagnose issues related to feeding, udder and animal health, reproduction, cow flow, milking routines, and parlor hygiene.
Develop and present evidence‑based improvement plans.
Conduct specialized audits (Pre‑Implementation AMS, Animal Welfare, Mastitis, and other GEA‑defined audits).
Perform on‑farm optimization to improve throughput, efficiency, and animal wellbeing.

System Implementation & Product Expertise

Support farm layout design and the implementation of automatic milking systems (AMS).
Deliver implementation and handover training to customers.
Provide expert support for GEA herd‑management solutions, including DairyPlan, CowScout, FarmView, CowView, CattleEye and future digital tools (e.g., DairyNet).

Training & Education

Deliver structured training for GEA FT teams and customers on herd‑management systems and digital tools.
Conduct workshops, online sessions and on‑farm training tailored to user needs.
Participate in international GEA training and knowledge‑exchange programs.

Advisory & Customer Support

Provide basic nutrition advisory (PMR, TMR) to support herd health and productivity.
Offer ongoing guidance on best practices in herd management, milking procedures, and health monitoring.
Collaborate with Sales during customer visits, product demos, and technical discussions.

Business Development & Representation

Promote and sell GEA services, audits, and optimization programs.
Represent GEA at national fairs, regional events, and marketing initiatives.
Build and maintain long‑term customer relationships with high service quality and consistent follow‑up.

Data‑Driven Decision Support

Analyze farm data (milk yield, KPIs, sensor data) to support customer decision-making.
Prepare performance reports with actionable recommendations.
Monitor and benchmark herd productivity across farms.

Continuous Improvement & Innovation

Identify opportunities to enhance GEA tools, processes, and customer offerings.
Act as an internal expert supporting product development with field insights.
Lead pilot projects involving advanced technologies (precision livestock tools, sensors, automation).

Cross‑Functional Collaboration

Work closely with Sales, Service, Engineering, R&D, and Product Management.
Share customer feedback to improve product roadmaps, training programs, and field support.

Your Profile / Qualifications

Excellent communication and presentation abilities.
Strong problem‑solving and analytical thinking skills.
Ability to work independently and in a cross‑functional environment.
Customer‑centric mindset with strong relationship‑building abilities.
Degree in Animal Science, Veterinary Science, Dairy Technology, or related fields (preferred).
Experience in dairy herd management or on-farm advisory roles more three years.
Strong understanding of herd management, including nutrition, animal health, milking technology, and welfare standards.
Ability to diagnose herd related issues accurately and translate findings into clear, actionable solutions.
Experience with AMS, herd management systems, and dairy farm operations.
Background in AMS implementation or dairy software systems will an advantage.
High willingness to travel (office work – 20%; business trips – 80%)
Driver license category B. accident-free driving.
Knowledge of English (B1, B2) - Freely expresses their opinion. Freely writes letters and requests using technical vocabulary
PC/software skills - MS Office; Advanced PC user, MS Office (Outlook, Word, Excel, Access).

Did we spark your interest?
Then please click apply above to access our guided application process.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Düsseldorf, Germany
Founded: 1881

Recently Posted Jobs

Explore more opportunities at GEA Group

See more jobs