Application Microsegmentation Expert

About the job

Job purpose

As Application Microsegmentation Expert, you will act as the delivery expert and senior subject-matter expert for the Application Microsegmentation product. You will report to the Application Microsegmentation Product Line Manager and support delivery of the global product at scale to AXA entities, application owners and operational IT and Security teams.

The role is structured around three delivery pillars:

The first pillar is visibility and understanding. Build reliable application dependency maps using Illumio Insights, flow data, CMDB information and application-owner knowledge. Identify risky protocols, excessive connectivity, shared services and Critical Information Flows.

The second pillar is policy engineering and enforcement. Translate validated application flows into labels, ringfencing models and least-privilege policies. Coordinate simulation, approval, enforcement, rollback readiness and fine-tuning without compromising application availability.

The third pillar is operational excellence and industrialization. Improve onboarding quality, policy assurance, monitoring, incident response, automation, documentation and handover to run teams. Use APIs, scripting and integrations with ServiceNow, CMDB and SIEM to reduce manual effort.

Main missions

Your responsibilities include:

• Implement product enhancements and gather feedback from AXA entities, application owners and end users across the region.
• Work closely with Asia and International Markets Security Operations, infrastructure, cloud and application teams.
• Contribute to the quality and delivery of product backlog items, including engineering standards, automation and platform improvements.
• Coordinate day-to-day microsegmentation delivery and operational activities within the delegated scope.
• Expert complex onboarding waves from discovery and flow analysis through policy enforcement, fine-tuning and operational handover.
• Provide senior expertise on Illumio Insights, Illumio Segmentation, PCE, VEN deployment, labeling, policy modelling and troubleshooting.
• Review proposed labels, rulesets, scopes and exceptions to ensure consistency with least-privilege and global product standards.
• Deliver proof-of-concept initiatives and represent AXA in technical engagements with Illumio, integrators and managed-service partners.
• Help assess the business and cyber-risk value of technical features and backlog items.
• Verify that technical backlog items and implementation deliverables have been completed satisfactorily.
• Contribute to day-to-day LOA run activities and expert by example during incidents and high-risk enforcement changes.
• Maintain a high quality of service for AXA internal customers and protect application availability during policy changes.
• Provide technical expertership, coaching and peer review to engineers, partners and entity teams.
• Ensure visibility of upcoming work, technical dependencies, resource constraints and delivery risks.
• Engage Architecture, Technology Office, AXA entities, Security Operations, Infrastructure, Cloud, Data Privacy and application owners to ensure feasibility and approval.
• Coordinate internal resources, third parties and vendors to ensure effective execution.
• Escalate delivery, operational and security risks and propose pragmatic solutions to keep work on schedule.
• Promote the Application Microsegmentation product and explain its value to technical and senior stakeholders.
• Provide regular updates on progress, quality, risks and issues to the Product Line Manager and governance stakeholders.
• Participate in product governance, architecture reviews, technical communities and meetups.

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience

• Hands-on experience with Illumio Insights and Illumio Segmentation, or equivalent microsegmentation technologies such as Akamai Guardicore Segmentation.
• Strong knowledge of workload segmentation, Zero Trust, application ringfencing, lateral-movement analysis and least-privilege design.
• Strong fundamentals in TCP/IP, routing, DNS, firewalls, load balancers, proxies, NAT, TLS and east-west traffic analysis.
• Knowledge of private and public cloud security, datacenter infrastructure, Windows, Linux, virtualization, containers and openPaaS environments.
• Experience integrating security platforms with ServiceNow, CMDB, SIEM and incident-response processes.
• Experience using REST APIs and scripting with Python or PowerShell; Git and CI/CD knowledge is desirable.
• Ability to translate technical evidence and business needs into prioritized policies and backlog items.
• Strong stakeholder engagement and communication skills across technical teams, application owners, vendors and management.
• Expertership qualities to guide technical subject-matter experts in a fast-paced, matrixed environment.
• Previous Agile product-delivery experience is recommended.
• Knowledge of AI-assisted security operations or secure use of AI is desirable.

Technical skills

• Illumio technical certification or demonstrable equivalent hands-on expertise is highly desired.
• ISC2 CISSP or CCSP, GIAC, CCNP Security, Azure Security Engineer Associate or AWS Certified Security - Specialty is desirable.
• Post-graduate degree in IT, Cyber Security, Network Engineering or a closely related Information Security subject, or equivalent professional experience.
• More than 7 years of experience in network security or cyber security is required.
• At least 4 years of hands-on experience in microsegmentation, workload security, Zero Trust or Illumio engineering is required.
• Experience experting technical delivery or regional coordination for a global security product is required.
• Experience operating or implementing security products in large hybrid environments is required.

Soft skills / transversal skills

• Expert and mature Application Microsegmentation services, engineering standards and delivery processes.
• Develop and improve KPIs, quality controls and trend analysis for onboarding, policy coverage, enforcement and operational stability.
• Take ownership of technical workstreams and ensure delivery from discovery to operational handover.
• Perform structured troubleshooting and make risk-based decisions during critical changes and incidents.
• Coach engineers and partners, conduct design reviews and maintain reusable technical documentation.
• Apply analytical thinking, prioritization, time management and coordination skills.
• Work effectively in an international matrix organization and across multiple time zones.
• Fluent English is required, including technical Information Security English. An additional APAC language is an advantage.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.