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East West Bank

Commercial bank bridging U.S.–Asia markets

Business Relationship Officer

Full-TimeDeadline 8/14/27
$71k - $77k/yr
Mid
Bachelor's, Associate's
Arcadia, CA, USA
In Person
Finance & BankingRetail & Commercial Banking
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree or business-relevant associate degree such as business management, administration, or finance is preferred.
  • At least 3 years of experience in commercial lending and/or consultative relationship sales in a related industry, with a proven sales track record.
  • In-depth knowledge of banking, credit products, and deposit products.
  • Strong sales and service skills, including prospecting and networking.
  • Proven success establishing new clients, deepening customer relationships, and delivering results.
  • Strong financial acumen and communication skills.
  • Strong problem-solving and decision-making skills, with the ability to manage client concerns.
  • Ability to learn and adapt to the latest information and technology platforms.
  • Strong desire and capability to influence, educate, and connect teams, partners, and customers to technology.
  • Legal authorization to work in the United States.
Responsibilities
  • Achieve quarterly and annual goals through business generation of commercial and industrial, commercial real estate, mortgage, Small Business Administration, treasury management, deposits, investments, international, and other commercial and consumer products offered through the bank.
  • Understand the bank's credit policy to identify client eligibility for loan products.
  • Understand clients' businesses and industries, identify strategies to create new business opportunities, and provide need-based products to customers.
  • Motivate, coach, and provide guidance to employees to achieve sales and service goals.
  • Manage time efficiently and remain results-driven.
  • Use digital resources and technologies to optimize clients' digital banking experience and learn new programs.
  • Educate customers on using digital platforms to bank and invest.
Desired Qualifications
  • Experience with international activities between the United States and Greater China.
  • Ongoing training to expand business knowledge, digital acumen, and customer relationship capabilities.

About the company

East West Bank is a commercial bank with a cross-border focus, serving as a financial bridge between the U.S. and Asia through its 110 locations. It helps businesses and community members explore new markets by providing cross-border banking services and industry-specific expertise in real estate, entertainment and media, private equity and venture capital, high-tech, and aviation. Its products include traditional banking services and advisory support designed to finance and grow businesses across borders. The bank stands out from competitors through its multinational footprint, multicultural teams, and depth of cross-border knowledge, enabling clients to access opportunities in both markets. Its goal is to help people and businesses reach further by building sustainable growth with integrity and a strong foundation.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Pasadena, California

Founded

1973

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Simplify's Take

What believers are saying

  • July 2026: Revenue hit $791 million, up 12.6%, and management raised 2026 guidance.
  • June 2026: Deposits rose to $70.1 billion, while loans grew 7% year over year.
  • August 2026: East West launched ECHO chatbot, expanding low-cost business banking engagement.

What critics are saying

  • June 2026: Net charge-offs jumped to 19 basis points, signaling credit deterioration.
  • Commercial real estate and criticized loans drove higher provisions after Q2 2026 reviews.
  • A severe US-China trade shock would hit East West’s core cross-border client base.

What makes East West Bank unique

  • July 2026: East West Bank dominates US-Asia cross-border banking with record $59.0 billion loans.
  • June 2026: Noninterest-bearing deposits reached 26% of deposits, strengthening East West’s funding franchise.
  • 2026: Relationship banking and fee growth differentiated East West from commodity regional lenders.

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Benefits

  • Flexible Work Hours

Company News

MarketScreener
Oct 20th, 2026
Newegg closes $100M senior credit facility led by East West Bank

Newegg Commerce, Inc. has closed a $100 million senior credit facility led and arranged by East West Bank, with a syndicate of lenders taking part. The facility replaces and expands the e-commerce retailer's prior credit arrangements, which matured in August 2026. Chief financial officer Christina Ching said the deal strengthens the company's financial position and gives it more flexibility to handle ongoing supply dynamics while it keeps investing in growth. East West Bank called Newegg a longstanding client and said it looks forward to supporting the company's next phase of expansion. Newegg is investing in e-commerce innovation, AI-enabled capabilities, and partnerships with technology brands, suppliers, and customers. The company was founded in 2001 and is based in Diamond Bar, California.

Yahoo Finance
Oct 20th, 2026
East West Bancorp beats forecasts with $382.2M Q3 net income, $2.76 per share

East West Bancorp Inc. reported third-quarter net income of $382.2 million on Tuesday. The Pasadena, California, bank holding company earned $2.76 per share. That beat the average estimate of $2.69 per share from nine analysts surveyed by Zacks Investment Research. Revenue came in at $1.23 billion. Revenue net of interest expense was $822.7 million, ahead of the $810.4 million that six analysts expected.

PFI
Oct 15th, 2026
US – Flatiron closes BESS financing | PFI

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Chasing Curious Alice
Sep 22nd, 2026
EastWest Priority puts deeper client relationships at the heart of wealth management.

EastWest Priority puts deeper client relationships at the heart of wealth management. MANILA, Philippines - In wealth management, success for both client and bank is built through everyday conversations, advice shaped around real client needs, and relationships grounded in trust, understanding, and long-term stewardship. For EastWest Priority, the wealth management segment of EastWest, this client-first approach has earned recognition from regional and global award-giving bodies. These distinctions reflect its efforts to make priority banking more personal, insight-led, and accessible for today's affluent Filipinos. EastWest Priority has received consecutive recognition for its client experience and banking proposition. It was named Outstanding Client Experience in Wealth Management at the Global Private Banking Innovation Awards in both 2025 and 2026, Best Priority Banking Experience at the International Finance Magazine Awards for three consecutive years from 2023 to 2025, and Best Private Bank by Global Finance in 2024 and 2025. Most recently, EastWest Priority was named Best Private Bank - Domestic at the FinanceAsia Awards 2026. Behind these recognitions is EastWest Priority's belief that wealth management should begin with a clear understanding of where clients are in life, what matters to them, and what they hope to build for the future. "Filipino wealth clients today want a banking partner who understands their goals, their responsibilities, and the decisions they need to make across different life stages," said Rafael S. Algarra Jr., SEVP and Head of Financial Markets and Wealth Management. "For us, these distinctions speak to the trust our clients place in EastWest Priority and challenge us to keep making their banking experience more personal, relevant, and meaningful." EastWest Priority recently launched an enhanced Priority Banking experience designed to deliver greater ease, insight, and access for high-net-worth clients. The proposition brings together hyper-personalized investment and wealth solutions, dedicated relationship management, regular market updates, economic briefings, thought leadership sessions, and a growing nationwide footprint of Priority Banking branches. Its lifestyle and global access proposition include longstanding benefits offered through Visa, such as competitive foreign exchange fees, travel insurance coverage, Priority Pass airport lounge access, local and international ATM access, rewards, welcome gifts, and a 24/7 digital personal lifestyle assistant. To further raise the quality of client advisory, EastWest also partnered with Singapore Management University Executive Development for a five-month Wealth Management Programme completed by over 80 EastWestbankers from the Bank and its affiliates. The program focused on market and product mastery, portfolio construction, suitability, duty of care, stewardship, and high-stakes client conversations. It was designed to help EastWestbankers move from product-led conversations toward trusted advisory relationships. "Our aspiration is to develop Relationship Managers who can become the client's trusted advisor across financial needs and life stages," said Richard Chester Tamayo, SVP and Head of Wealth Management. "That means being able to address not just investments, but broader aspirations such as liquidity, protection, income, growth, retirement, education, business needs, succession, estate planning, and wealth transfer." While many premier banking programs in the market typically require Php 3 million to Php 5 million in assets under management, EastWest Priority offers an entry point of Php 2.5 million. This gives more rising professionals, entrepreneurs, and families access to relationship-managed banking and tailored wealth solutions. EastWest Priority's model also combines personalized advisory with digital convenience through an integrated phygital service experience. Clients are supported by dedicated Relationship Managers and 13 Priority Centers in key cities nationwide. They can also use digital platforms to manage their banking and wealth needs with greater ease. Together, these services give clients access to informed guidance, convenient banking, lifestyle privileges, and wealth solutions suited to increasingly complex financial needs. For EastWest Priority, each distinction reflects the everyday work behind meaningful client relationships: listening closely, offering relevant guidance, and helping clients make important financial decisions with greater confidence and clarity.

Yahoo Finance
Sep 11th, 2026
East West Bancorp targets 7-9% revenue growth in 2026 through organic expansion strategy

East West Bancorp's organic growth strategy is driving revenue expansion through balanced sheet growth and diversified fee income. The company's total revenues rose 11.4% to $1.56 billion in the first half of 2026 compared with the prior-year period. Net interest income grew at a 9.7% compound annual growth rate during 2019-2025, supported by loan growth and favourable deposit mix. Average loans increased 7.1% year over year to $57.6 billion in the first half of 2026, whilst non-interest-bearing deposits rose 19% to comprise 26% of total deposits. Management expects net interest income to grow 7-9% and loans to rise 6-8% in 2026. Non-interest income, driven by deposit account fees and lending fees, is projected to see double-digit growth through continued client acquisition and wealth management expansion.