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Brillio

Technology consulting for AI-driven digital transformation

Software Development Lead

Backend EngineeringConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • 4 to 6 years of experience in software development, including substantial hands-on expertise with Salesforce Service Cloud and related technologies.
  • Experience with Salesforce Service Cloud Case Management, Digital Engagement, Field Service, and Self Service configuration.
  • Proficiency in Apex programming, Lightning Web Components, Salesforce Flows, Platform Events, and Salesforce DX.

Responsibilities

  • Design and develop scalable solutions on Salesforce Service Cloud, focusing on Case Management, Digital Engagement, Field Service, and Self Service modules to drive operational excellence.
  • Lead the implementation of Lightning Web Components, Apex classes, Flows, and Platform Events to enhance business processes and user experience, ensuring timely delivery of project milestones.
  • Integrate Salesforce Service Cloud with external systems and applications using APIs, middleware, and Salesforce DX to enable seamless data exchange and process automation.
  • Collaborate with cross-functional teams to deliver high-quality Portal UI/UX, ensuring intuitive interfaces and improved user satisfaction scores.
  • Troubleshoot and resolve complex technical issues in Salesforce environments, maintaining system reliability and performance metrics.
  • Mentor and guide junior developers, promoting best practices in coding standards, testing, and deployment within Salesforce ecosystems.
  • Monitor and analyze platform performance, recommending and implementing enhancements to improve scalability, security, and maintainability.

Desired Qualifications

  • Advanced Salesforce integrations using REST and SOAP APIs.
  • Portal UI/UX optimization for high user adoption.
  • CI/CD pipelines for Salesforce deployments.
  • Experience with data migration tools and strategies in Salesforce.
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline.
  • Salesforce Certified Service Cloud Consultant certification.
  • Salesforce Certified Platform Developer I certification.

About the Company

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Brillio

Technology consulting for AI-driven digital transformation

Brillio helps organizations move their systems and processes into the digital world by providing technology consulting and customized AI and cloud-based solutions. The company works with large clients, including many Fortune 500 firms, and has a strong emphasis on the healthcare sector. Its offerings include designing and building tailored software and workflows that improve efficiency, security, and scalability, and enabling real-time, AI-powered interactions through generative AI tools. Customers typically engage Brillio through long-term support contracts or project-based work, paying for both advisory services and the implementation of technology solutions. Brillio’s goal is to help clients become ‘generative enterprises’—organizations that leverage AI and cloud technologies to continuously transform operations and user experiences, stay competitive, and drive measurable business outcomes.

Company size
5,001-10,000
Company stage
Late Stage VC
Total funding
Not listed
Headquarters
Dallas, TX
Founded
2014

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