Ethics & Compliance Training and Implementation Manager

The role

We are looking for a hands-on Ethics & Compliance (E&C) Training and Implementation Manager to turn agreed E&C priorities into practical training and effective business processes. You will help employees understand what is expected of them and ensure that approved E&C recommendations are put into practice.

You will own delivery of the E&C training and engagement programme and manage agreed compliance initiatives from planning through rollout and follow-up. Working with E&C, Legal, HR, Procurement, Sales, Marketing, Finance and IT, you will bring consistency to content, coordinate contributors and keep implementation on track.

Your responsibilities will include:

Training & Content Delivery

• Translate the agreed E&C training plan into a delivery calendar with defined audiences, learning objectives, contributors, milestones and approvals. Coordinate onboarding, annual and role-based training, targeted sessions and awareness activities according to agreed priorities.
• Create reusable templates and content standards for training briefs, presentations, scenarios, facilitator guides, knowledge checks and FAQs, ensuring consistency across topics and formats.
• Lead content production with E&C specialists, HR, internal communications and external providers. Draft and edit materials, coordinate contributions, consolidate feedback, obtain subject-matter approval and manage versions, localisation and accessibility.
• Manage course preparation and launch with the learning platform owner, including testing, assignments, reminders, completion tracking and records. Facilitate sessions and coordinate specialist speakers where needed.
• Evaluate learning and application through knowledge checks, participant feedback and agreed follow-up measures. Use findings and recurring questions to improve content and targeting, and maintain current guidance and awareness materials.

Compliance Programme Implementation

• Turn approved policies, recommendations and improvement initiatives into delivery plans with named owners, milestones, dependencies and clear completion criteria.
• Develop and embed practical workflows, playbooks, checklists and guidance within business processes, covering agreed priorities such as conflicts of interest, gifts and hospitality, third-party risk, marketing events, sponsorships and donations.
• Coordinate implementation of E&C requirements in contracting and onboarding. Translate approved recommendations into clear checklists for Legal, Procurement and business teams, using Legal-approved clause guidance where available.
• Follow up with Legal and relevant E&C owners to confirm that required protections are reflected in final agreements, or that alternatives or exceptions have been approved by the authorised decision-maker. Escalate unresolved requirements before signature or onboarding through the agreed process.
• Track agreed mitigations and conditions through implementation, recording owners, deadlines, approvals and evidence of completion. Hand over ongoing obligations, such as training, certifications, monitoring and renewal reviews, to named business owners.
• Pilot new processes with users, coordinate communications and training, and support rollout and adoption. Confirm that business owners can operate the process and understand when to involve E&C.
• Define requirements for supporting tools and automation with process owners, and coordinate testing and adoption with IT and system administrators. Resolve delivery issues and escalate competing priorities, delays and decisions requiring E&C leadership input.

Tracking, Evidence & Continuous Improvement

• Maintain proportionate trackers and reporting on training, implementation milestones, outstanding mitigations and dependencies, with a traceable record linking E&C recommendations to outcomes and approvals.
• Verify completion against agreed criteria, retain supporting evidence and support audits and internal reviews within the role’s remit.
• Identify recurring gaps and user feedback; recommend improvements to guidance, workflows, self-service resources or automation that reduce manual effort while preserving necessary controls.
• Provide concise updates to E&C leadership on progress, outcomes, resource needs and decisions required.

We expect you to have:

• At least five years of relevant experience in ethics and compliance, compliance or legal operations, training programme management or a related field, with demonstrated ownership of cross-functional delivery.
• Experience taking training from an agreed plan through content development, review, launch and evaluation, with strong writing and editing skills and an understanding of adult learning.
• Experience translating compliance requirements into practical processes and coordinating implementation with Legal, Procurement or business teams. Confidence reviewing documents against agreed requirements and tracking actions to resolution; a legal qualification is not required.
• Working knowledge of core E&C topics, including anti-bribery and corruption, conflicts of interest, gifts and hospitality, third-party risk and speak-up, with the judgement to recognise when specialist input is needed.
• Strong project management and stakeholder skills, including the ability to secure contributions and follow-through without direct reporting authority. A structured, proactive and pragmatic approach.
• Confidence using learning platforms, workflow and project tools, knowledge bases and spreadsheets, with sound judgement when handling confidential information.
• Clear professional English and a degree in a relevant discipline or equivalent practical experience.

It will be an added bonus if you have:

• Experience in an international technology, cloud infrastructure, listed or rapidly growing business.
• Familiarity with training authoring tools, contract lifecycle systems or compliance workflow platforms.
• Experience managing external content providers and localisation, leading change initiatives or implementing practical workflow automation.