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Marriott International

Manages and franchises hotels around the world

Executive Chef

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeStamford, CT, USA$115k - $125k /yrIn-person

About the Job

Requirements

  • High school diploma and 8 years of experience as a Sous Chef in culinary, food and beverage, or related professional areas in a four-star hotel; or a three-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, plus 6 years of experience in a culinary, food and beverage, or related professional area as a Sous Chef or Executive Chef in a four-star hotel.

Responsibilities

  • Lead kitchen operations and direct day-to-day operations, including determining appropriate coverage for employee absences.
  • Set performance standards, monitor performance, and provide direction to subordinates.
  • Build trust, respect, and cooperation among team members, model appropriate behavior, and ensure property policies are administered fairly and consistently.
  • Review staffing levels to meet guest service, operational needs, and financial objectives.
  • Maintain collaborative relationships with employees, solicit feedback, review employee satisfaction results, and address employee concerns.
  • Supervise and coordinate cooks and other workers engaged in food preparation; demonstrate cooking techniques and equipment to staff.
  • Develop guidelines and control procedures for purchasing and receiving; establish performance, budget, and team goals.
  • Provide service behaviors that exceed customer expectations; communicate guest needs and provide guidance, feedback, and coaching.
  • Manage daily operations to meet quality standards and customer expectations; demonstrate hospitality and promote positive guest relations.
  • Interact with guests to obtain feedback and handle guest problems and complaints.
  • Empower employees to provide excellent customer service, set service expectations, and provide ongoing training.
  • Review guest satisfaction results and other data to identify improvement areas.
  • Identify staff development needs and coach, mentor, or otherwise help employees improve their knowledge and skills.
  • Ensure employees are treated fairly and equitably, and train kitchen associates in good cooking fundamentals and plate presentation.
  • Administer performance appraisals for direct reports and manage progressive discipline procedures.
  • Coordinate with the Banquet Manager and Catering team on food knowledge and menu-composition training.
  • Observe employee service behaviors and provide feedback.
  • Ensure disciplinary procedures and documentation comply with the employee handbook and standard and local operating procedures, and support the review process.
  • Oversee culinary operations across the restaurant and bar, room service, M Club Lounge, banquets and catering, employee cafeteria, dishwashing, and food purchasing.
  • Develop and implement departmental strategies and brand initiatives, ensuring culinary operations meet target customer needs and contribute to employee satisfaction, revenue growth, and financial performance.
  • Develop and implement property-wide strategies and food and beverage products and services that meet or exceed target customer expectations.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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