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Atria Health and Research Institute

Personalized preventive medicine practice and research

General Manager, Hospitality

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • A college degree is preferred.
  • Four to six years of hospitality operations management experience is required.
  • Leadership experience in hospitality, including recruiting and retaining staff, is required.
  • Deep knowledge of hospitality for top-tier food and beverage operations is required.
  • Exceptional people leadership, including building, inspiring, and managing high-performing teams and developing others, is required.
  • Previous customer service or luxury hospitality experience is required, preferably in a healthcare or high-end service environment.
  • Strong attention to detail and the ability to provide highly personalized service to each member are required.
  • The role requires a hands-on, exemplary leadership approach and the ability to foster excellence across the team.
  • The role requires the ability to operate with speed and composure in high-pressure situations.
  • The role requires curiosity and enthusiasm for learning about healthcare and Atria’s offerings.

Responsibilities

  • Manage and execute curated hospitality experiences for Atria members.
  • Lead, train, hire, schedule, and oversee hospitality operations.
  • Support performance reviews with team members.
  • Lead daily line-ups and participate in interdisciplinary meetings.
  • Maintain and train the team to meet high standards for food, service, health, and safety.
  • Support events with staffing and execution for all event activations.
  • Curate food and beverage offerings for members and gift amenities for ongoing member engagements.
  • Estimate food and amenity needs, place orders with distributors, and schedule deliveries of fresh food and supplies within the hospitality budget.
  • Prepare policies and standard operating procedures to maintain consistent, productive, high-quality operations.
  • Manage hospitality team time-off requests, hourly payroll, and overtime within budget.
  • Manage daily hospitality service flow for members and reorganize room assignments as needed.
  • Learn the fundamentals of clinical testing available at Atria.
  • Inform the hospitality services team about members’ appointment details and testing requirements that affect food and beverage service, including fasting or a full bladder.
  • Manage daily hospitality operations; liaise with members; update member manuals and training guides; maintain and create inventory and ordering spreadsheets; curate amenities; hire and train staff; and assist the Director of Hospitality with operating the healthcare institution.

Desired Qualifications

  • Previous customer service or luxury hospitality experience, preferably in a healthcare or high-end service environment.

About the Company

Atria Health and Research Institute

Personalized preventive medicine practice and research

Atria Health and Research Institute delivers personalized preventive medicine through a membership-based clinical practice, while its nonprofit think tank, the Atria Research and Global Health Institute, advances preventive medicine through original research and strategic partnerships. How it works: it combines longitudinal studies with evidence-based, individualized care to move from reactive sick care to proactive prevention; it asks, “What is biologically possible?” and translates leading science into medical practice for patients. How it differs: it integrates a clinical practice with a global research effort focused on closing gaps in care, emphasizing collaboration, real-world implementation, and broad access to prevention-based medicine, rather than just offering standard treatment. Goal: prevent disease and extend healthy life for all by turning cutting-edge science into practical, scalable medical care.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2022

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