S

SHOPLINE

Total e-commerce platform with social tools

IT Associate

Full-TimeUpdated on 10/15/2026
No salary listed
Entry
Bachelor's
Taipei City, Taiwan
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Familiarity with Mac OS and Windows systems.
  • Familiarity with Jira, Active Directory, Google Workspace administration, ITIL v4, PCI DSS, or ISO 27001 is preferred.
  • Relevant experience managing office equipment or troubleshooting computer systems is preferred.
  • Recent graduates may apply; administrative work experience is preferred.
  • A degree in an information-related field is preferred.
Responsibilities
  • Install, manage, and maintain computer software, systems, networks, and configurations.
  • Manage company printers, scanners, and other equipment.
  • Perform basic equipment repairs and troubleshoot issues.
  • Provide timely assistance with colleagues' equipment problems and needs.
  • Troubleshoot Mac OS and Windows system issues.
  • Provide internal IT technical support.
  • Set up accounts and access permissions for new employees or additional requests.
  • Test new technologies, including software, systems, and equipment.
  • Compare equipment options for procurement.
  • Manage equipment assets.
  • Assist with office administration.
Desired Qualifications
  • Familiarity with Jira, Active Directory, Google Workspace administration, ITIL v4, PCI DSS, or ISO 27001.
  • Relevant office equipment management or computer systems troubleshooting experience.
  • Administrative work experience.
  • A degree in an information-related field.

About the company

SHOPLINE provides a total commerce platform that helps businesses establish and grow their online presence in Asia. Merchants set up stores with customizable themes, sell across multiple channels, and use built-in social commerce tools like Livestream, Chatbot, and a Message/Broadcast Center to turn social engagement into sales, all through a subscription-based platform with optional premium features. It differentiates itself by deep focus on the Asian market and an ecosystem of over 350,000 brands, emphasizing seamless channel integration and social selling. Its goal is to enable brands and merchants to scale online, boost sales across social and e-commerce channels, and build lasting customer relationships from a single dashboard.

Company Size

501-1,000

Company Stage

Early VC

Total Funding

$1.2M

Headquarters

Sham Shui Po District, Hong Kong

Founded

2013

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Simplify's Take

What believers are saying

  • SHOPLINE said August 2026 it serves 700,000-plus merchants worldwide, up from 600,000.
  • March 2026 YouBiz, June 2026 Trozo, and August 2026 F&F fund expand distribution.
  • June 2025 shipped PayPal, Avalara, multi-store syncing, and AI-powered merchant tooling.

What critics are saying

  • Shopify settled a July 2026 copyright suit over SHOPLINE's Seed theme copy claims.
  • March 2026 YouBiz and June 2026 Trozo integrations deepen partner dependence and switching leverage.
  • Any future template or IP dispute can trigger merchant churn and platform distrust quickly.

What makes SHOPLINE unique

  • SHOPLINE unifies storefronts, social commerce, live shopping, and POS for merchants.
  • Its partner ecosystem exposes Open API integrations, agencies, affiliates, and app developers.
  • It targets Asian omnichannel merchants with localized support across Hong Kong, Taiwan, Singapore.

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Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

6%

2 year growth

1%
The Marketing Communicator
Sep 7th, 2023
SHOPLINE Appoints Ruo Yang as Chief Financial Officer

LONDON, UNITED KINGDOM, September 7, 2023/ EINPresswire.com / -- SHOPLINE, the leading modern commerce platform, is delighted to announce the appointment of Ruo Yang as its new Chief Financial Officer.

StreetInsider
Feb 8th, 2022
NexTech AR Solutions Corp. partners with Shopline Limited

Nextech (CSE: NTAR) (NEO: NTAR) (OTCQB: NEXCF) (FSE: N29), a metaverse company and leading provider of augmented reality (“AR”) experience technologies and services, has announced a strategic partnership with Singapore-based SHOPLINE, Asia’s biggest smart commerce platform.