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Fulcrum

AI-driven back-office automation for insurance brokerage

Insurance Solutions Consultant

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 5 years of experience in the insurance industry, ideally in an account management role.
  • Deep understanding of insurance broker workflows, terminology, and operations, particularly account management and servicing.
  • Ability to present complex concepts clearly and persuasively.
  • Based in the Bay Area, including San Francisco, East Bay, or South Bay.

Responsibilities

  • Partner with Sales to qualify opportunities and shape customer conversations.
  • Lead discovery calls to understand customer needs and insurance workflows.
  • Deliver tailored solution presentations and product demonstrations explaining how Fulcrum addresses insurance business challenges.
  • Translate customer requirements into executable solution designs.
  • Advise on best-practice insurance configurations and product use cases.
  • Collaborate with Product to provide feedback and influence roadmap priorities.
  • Support onboarding handoffs with clear documentation and expert insight.
  • Help customers realize value through consultative guidance after the sale.
  • Train and enable internal Sales and Success teams on insurance-specific solutions.

Desired Qualifications

  • Career progression from Account Manager to Producer, or a similar path demonstrating service and sales capability.
  • Experience supporting software sales, demonstrations, or technical presentations.
  • Experience in broker technology training or workflow design.
  • Exposure to SaaS products or digital transformations in the insurance ecosystem.

About the Company

Fulcrum

AI-driven back-office automation for insurance brokerage

Fulcrum provides an AI-powered platform that automates back-office tasks for insurance brokers. It uses tailored large language models with retrieval, reasoning, and validation pipelines to handle proposal generation, policy checks, coverage and claims analysis, and certificate issuance. It integrates directly with brokers' existing tools like Applied Epic and email to extract documents, reconcile data across records in real time, and update client information without forcing users to change their workflows. The goal is to cut manual labor, speed up processing times, and improve accuracy while reducing dependence on offshore BPOs, with a focus on accelerating adoption among large U.S. brokerage firms.

Company size
51-200
Company stage
Series A
Total funding
$25M
Headquarters
San Francisco, CA
Founded
2023

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