Site Director
About the job
- Significant experience managing a collective catering site or in a similar role.
- A degree in hotel management, hospitality, management, or an equivalent field.
- Strong leadership, team-management, and communication skills.
- A strong customer focus and the ability to maintain high service-quality standards.
- Strong financial skills, including the ability to manage budgets and optimize costs.
- In-depth knowledge of HACCP standards and food-safety practices.
- The ability to work under pressure and solve problems proactively.
- Initiative, creativity, and passion for excellence in food service.
- Manage the daily operations of the premium collective catering site.
- Supervise and coordinate the kitchen, service, and management teams.
- Ensure the quality of culinary services and compliance with the establishment’s standards.
- Manage relationships with clients, suppliers, and partners to maintain and develop the organization’s reputation for excellence.
- Manage the site’s financial matters, including budgets, cost control, and resource optimization.
- Ensure compliance with hygiene and food-safety standards, including HACCP, and applicable regulations.
- Develop and implement strategies to improve customer satisfaction and site profitability.
- Supervise, train, and motivate staff to foster a collaborative and high-performing work environment.
About the company
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- BaxterStorey won MHRA South Mimms in February 2026, worth £1.0 million including VAT.
- The Open University extended BaxterStorey through January 2028 amid catering transformation uncertainty.
- T-Mobile awarded BaxterStorey a £2.6 million July 2026 contract across four sites.
What critics are saying
- Public procurement churn is rising: Durham retenders in 2026, and universities are extending short bridges.
- CD&R owns WSH, so another acquisition spree can mask margin pressure and integration strain.
- A loss at MHRA, Open University, or T-Mobile would hit BaxterStorey's core revenue immediately.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate dining, premium leisure, and heritage hospitality.
- WSH’s 2026 RSPCA Assured milk rollout covered 600+ locations and 4 million litres.
- The Genuine Dining Co. acquisition strengthens scale after 2024, expanding London contract catering.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.