Resident Services Coordinator

Overview

Location:

Red Road Commons

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents. 

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities

What your day to day might look like:

• Prepares payroll reporting, verifies accuracy and approves timesheets
• Prepares and discusses weekly schedule with Community Director
• Ensures subordinates are in compliance with company policies and procedures
• Provides a warm and sincere greeting to all residents, prospective residents, and guests in the front lobby.
• Communicates effectively on a regular basis with the Concierge, Bell Captains, and Community Director to update him/her on community operations.
• Stays abreast of all policies and procedures as presented in the Policy and Procedure Manual and/or interoffice memos.
• Performs other duties assigned by the Community Director.

Qualifications

We’re looking for you if:

• Interested in the above
• You’re punctual, dependable and a self-starter
• You have a "can-do" attitude 
• You’re a team player

Some things we can’t live without are:

• Customer service  experience
• Valid driver’s license
• Excellent verbal and written communication skills
• High school diploma or equivalent to

#SFLO

Req ID: 2025-8695