Director – Equipment Planning and Biomedical Services

Job Description

The Director, Equipment Planning and Biomedical Services is accountable for clinical and non-clinical asset planning, maintenance and management. The role provides overall leadership to Mackenzie Health equipment needs for short-term and long-term asset planning, tracking, maintenance, management, and refresh. The director is responsible for overseeing all facility and redevelopment work required to plan, procure, and complete installation of medical equipment. This role also provides Director-level leadership to the Central Equipment and Biomedical Engineering departments. This role works within an environment that has Design-Build-Finance-Maintain (DBFP) equipment relationships,  Managed Equipment Services (MES) contract, as well as a traditional in-house biomedical engineering service and support model. This role also works closely with Mackenzie Health Redevelopment department to plan, procure, and implement the Furniture, Fixtures, and Equipment (FF&E) components of various redevelopment projects. Additionally, the Director coordinates efforts with various departments to develop and maintain a multi-year equipment plan and budget, ensuring appropriate inventory levels, mitigation of corporate risk, and balances demand with broader organizational need.

Primary Responsibilities

• Maintain current knowledge of laws, ordinances, and regulations pertaining to corporate purchasing practices.
• Working in close collaboration with corporate procurement, develop a multi year clinical technology strategy, in conjunction with clinical and nonclinical leaders, and that aligns with organizational priorities. The strategy must include centralized purchasing/procurement of materials, equipment, machinery, and services required for operations, projects, and capital investments.
• Responsible for the implementation of all Equipment projects from needs identification through to commissioning and on-going maintenance.
• Manage and oversee all aspects of large-scale equipment installation projects including managing internal and external stakeholders, shop drawing reviews, scope of work development, project schedule development, budget management, reporting, commissioning, training, and close-out documentation.
• Work collaboratively with the Digital Health portfolio to ensure all required integrations are planned and implemented to support equipment use.
• Provide executive leadership with strategic and tactical advice, as well as risks and opportunities related to emerging healthcare technologies and long-term organizational planning.
• Provide advice to management at all levels by using knowledge of equipment market and procurement.
• Working in close collaboration with corporate procurement, supervise or manage complex negotiations to settle commercial disputes and claims with suppliers by establishing goals and approving commercial settlements.
• Manage the Philips MESP contract ($300M+ over 14-year contract life) and provide support to Philips and the Mackenzie Clinical team in the administration of the MESP contracted services.
• Provide direct leadership to Biomedical Engineering and Central Equipment staff and services across a multi site hospital system.
• Establish policies and procedures supporting safe equipment use and maintenance.
• Lead service contract procurement and negotiations.
• Monitor vendor performance and service level agreements.
• Develop performance KPI for adequate service and support of medical equipment.
• Work with multiple equipment vendors to coordinate design and construction activities, monitor performance and intervene to rectify issues.
• Ensure the development and maintenance of work systems, goals and objectives, management systems, teamwork, and resource management for departments within the area of accountability.
• Create and maintain asset management and tracking workflows and processes.
• Create and maintain a space management program.
• Space management includes oversight and recommendations to resolve all space requests. Working collaboratively with Redevelopment, Facilities, Clinical, Clinical Support Teams to ensure space allocations are prioritized and allocated based on hospital priorities.
• Act as Chair of the Change Request Group (SAFES) to ensure alignment with corporate vision and mission.
• Manage the intake, review, and implementation of all changes related to Space, Aesthetics, Furniture, Equipment, and Signage.
• Provide leadership, support, and direction to program staff on issues related to performance, corporate direction, service delivery, staff development, Human Resources Management (HRM), realignment, and change management strategies.
• Direct the process of establishing, implementing, and reporting on appropriate quality and productivity indicator measurement tools, based on provincial benchmarks, best practice standards, and legislative requirements.
• Co-develop annual budgets and operating plans that align with the hospital’s programs and directives, and ensure the program stays within budget.
• Ensure all assigned employees comply with hospital, government, and customer policies, procedures, and regulations.
• Build external and internal business relationships to gather information, identify market and industry trends, build partnership and alliances to support and facilitate the hospital’s objectives and plans.
• Management of Regulatory Requirements as applicable to equipment installations ensuring all documentation is submitted and approved by appropriate regulatory bodies to support the installation and use of medical equipment (e.g. HARP, CNSC).
• Ensure effective procurement activities that meet the requirements and needs of the hospital’s internal stakeholders.
• Ensure a safe environment for patients, staff, and visitors; investigate, report, debrief and take or direct corrective action as appropriate on incidents.
• Manage human resources which include recruitment, selection and training.
• Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
• Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate, and link services and foster partnerships across the continuum of service delivery.
• Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards, and guidelines.

What must you have?

• Minimum of a Master’s Degree or Master’s ready in Business, Economics, or in a related field, from an accredited university.
• Minimum of 5-10 years experience working in equipment planning and procurement within a health care environment.
• Minimum of five (5) years’ working in a senior leadership role, preferably in a health care environment.
• Biomedical service leadership experience is required or similar experience that is deemed equivalent.
• Training or recent experience with drafting requests for proposals and vendor agreements is required.

What else do you bring?

• Strong knowledge of hospital operations.
• Demonstrated experience in negotiating and managing large, complex contracts.
• Demonstrated knowledge of the appropriate tools for grading, analyzing, and assessing materials, equipment, supplies, services, and other commodities.
• Demonstrated knowledge of Supply Chain Management (SCM), Enterprise Resource Planning (ERP), and Material Requirements Planning (MRP) software.
• Demonstrated excellent critical and logical thinking, analysis, and reasoning to identify underlying principles, reasons, or facts.
• Demonstrated project management, change management, and analytical thinking skills.
• Demonstrated ability to lead, motivate, and influence individuals and teams toward a vision, while maintaining group cohesiveness and effectiveness.
• Demonstrated strategic business sense with financial management and budget development skills.
• Demonstrated understanding of interrelationships between clinical and support programs.
• Demonstrated ability to manage complex systems and human resources at the executive level.
• Demonstrated leadership skills with ability to foster relationships with internal and external stakeholders.
• Demonstrated ability to coach, advise and teach others using the principles of adult learning.
• Demonstrated training, experience, or utilization of lean methodology for process improvement.
• Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

• Additional specialized training will be considered an asset (e.g. Professional Certification in Supply Chain Logistics (P. Log) or a Designation as a Supply Chain Management Professional (SCMP).

*You may be required to work at any site of Mackenzie Health.

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Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

Compensation: 137748 to 175793 (CAD)