Canon Business Process Services

Managed workplace and document services

Site Records Manager 3

Office Clerical & RecordsConfirmed live in the last 24 hours

Full-timeMelville, NY, USANo salary listedIn-person

About the Job

Requirements

A four-year college degree is preferred.
Four to five years of supervisory experience in a professional setting, preferably in records management.
Strong research skills and the ability to gather, arrange, compile, interpret, summarize, and evaluate complex and intangible data.
Proficiency in automated records management systems such as LegalTrax/Interwoven, LegalKey, or AccuTrac, as well as filing systems such as redweld.
Working experience and knowledge of manual and automated records management systems.
Ability to lift and/or move up to 40 pounds occasionally.

Responsibilities

Manage the records and document management program and staff at a client site, overseeing processing, sorting, classification, and coding of materials for integration into records systems.
Ensure needed information is easy to retrieve and reference in a timely manner.
Analyze clients’ records management needs and develop programs to meet them, working with staff to ensure information systems meet organizational needs and objectives.
Manage on-site and off-site records program components, audit records created and stored within the organization, and develop distribution, retrieval, and storage programs, including incorporating new information technologies.
Create and maintain databases to control and retrieve information, and ensure records are disposed of or archived according to corporate or client policy.
Formulate and implement records and information management procedures, rules, and policies; ensure record keeping complies with applicable corporate or client policies and federal, state, and local regulations, including Sarbanes-Oxley and HIPAA Privacy requirements; and provide training to client staff as needed.
Assist in developing and maintaining disaster recovery plans so the organization or client can access necessary information controlled by CBPS after a major disaster.
Select and recruit staff; develop and mentor staff; handle corrective actions; evaluate performance; provide training and development opportunities; and coach and counsel staff.
Ensure quality-control metrics for daily work and measure performance against goals; analyze and compile monthly statistical reports on records and information management.
Assist users in controlling costs associated with information creation, storage, and retrieval.
Ensure projects are completed on schedule and according to established procedures and schedules.
Monitor daily department operations and actively assist or provide direction to departments; perform ongoing operational tasks as needed.
Provide direction to subordinates using established policies and precedents.

Desired Qualifications

Experience in records management is preferred.
Experience in law or insurance firms is a plus.

Overview

Under general direction, the position is responsible for the highest quality of records management. Responsible for implementing efficient processes for easy retrieval and proper disposal of recorded information as well as delivering the highest customer service for clients at the identified site(s).

Responsibilities

Responsible for the records and document management program and staff at a client site. Oversee the smooth processing, sorting, classification and coding of materials for integration into the re-cords systems
Responsible for the easy retrieval and referencing of needed information on a timely basis
Analyze the Records Management needs of the client(s) and develop programs to effectively meet those needs. Work closely with all staff members to ensure that information systems of the organization meet their needs and contribute to organizational objectives
Manage on-site and off-site components of the Records program. Undertake audits of records created and stored within the organization. Develop programs for the distribution, retrieval and storage of records, including new information technologies into the organization and client
Create and maintain databases for the control and retrieval of information. Ensure records are disposed or archived according to corporate policy or client policy
Implement and formulate procedures, rules, records and information management policies and procedures. Ensure all aspects of record keeping adhere to relevant corporate policy or client policy and according to federal, state and local regulations including requirements of Sarbanes-Oxley Act HIPAA Privacy, etc. Deliver training to client staff as necessary
Assist in developing and maintaining disaster recovery plans to ensure that the organization or client has access to necessary information controlled by CBPS, to continue functioning in the event of a major disaster
Manage staff by selecting and recruiting; developing and mentoring staff; handling corrective actions; evaluating performance; providing training and development opportunities; coaching and counseling staff
Ensure quality control metrics on daily work performed and measures against goals. Analyze and compile monthly statistical reporting metrics on records and information management
Provide assistance to users in controlling costs associated with information creation, storage and retrieval

Qualifications

4-yr. college degree preferred
4-5 years supervisory in a professional setting preferably in records management. Law or Insurance firms exp. a plus
Excellent customer service, professional attitude & appearance are a must
Established personal credibility to client & staff essential
Strong communication, written & managerial skills are critical to the job
Good skills in research, gather, arrange, compile, interpret, summarize & evaluate complex & intangible data
Proficiency in automated records management systems (ex: LegalTrax/Interwoven, LegalKey, AccuTrac, etc.) as well as filing systems (ex: redweld, etc.)
Ensures projects are completed on schedule following established procedures and schedules
Monitors daily operations of the departments & actively assists or provides direction to the various departments. May perform on-going operational tasks
Some working experience & knowledge of manual & automated records management systems
Provides direction to subordinates using established policies and precedents

PHYSICAL DEMANDS

May lift and/or move up to 40 lbs on occasions

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within

A company focused on creating a positive work and client environment

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

About the Company

Canon Business Process Services

Managed workplace and document services

Canon Business Process Services is a managed-services provider that helps organizations operate document, workplace, and business-support functions. Its services include mail and print operations, records and information management, office services, logistics, and managed workforce programs. The company designs and runs outsourced processes for clients seeking more consistent, measurable operations. CBPS operates in business-process outsourcing and managed services, embedding teams and workflows inside client environments to run essential back-office and workplace processes with documented standards, reporting, staffing, and improvement practices. Client programs are tailored to the workplace, compliance needs, and required service levels.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Canon Business Process Services

See more jobs