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Universal Health Services

Manages hospitals and behavioral health facilities

Reimbursement Specialist / Analyst

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeRichmond, VA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Strong Microsoft Office skills, including Excel, Word, and Outlook, are required.
  • Customer focus for both internal and external customers is required.
  • Strong attention to detail and the ability to multitask are required.
  • Strong 10-key data-entry skills and excellent written and oral communication skills are required.

Responsibilities

  • Ensure complete and transparent reporting of outcomes from subsequent follow-up, including audits.
  • Track, trend, and assure the quality of all accounts by ensuring they are properly entered and tracked in all systems.
  • Enter and follow up on audit accounts received by the Central Billing Office.
  • Comprehend audit requests and select the appropriate audit type.
  • Understand financial information for each account.
  • Update accounts as audits progress and determine how to proceed when accounts require action.
  • Follow up with payers on all tasks that are due.
  • Work with payers and facilities to obtain decision letters and additional information as required.
  • Document actions in patient account notes as indicated.
  • Work with Appeals staff to resolve denied accounts.
  • Route appeals relating to technical and clinical issues identified during claim billing, denials, or receipt of audits; work with Health Information Management, vendors, and facility clinicians to correct deficiencies in a timely manner and identify problem accounts and trends.
  • Escalate issues as appropriate.
  • Work with insurance companies to secure payment on outstanding account balances and properly document actions taken to resolve issues in patient accounts.
  • Meet productivity standards and departmental goals and objectives.
  • Perform other duties as assigned.

Desired Qualifications

  • One to three years of healthcare experience is preferred.
  • Familiarity with healthcare business-office work and one to three years of healthcare business-office experience are preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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