Security Officer Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarms and activity, and help direct response resources. You will maintain clear, professional communication with site personnel and visitors while delivering exceptional customer service. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

DayTimeTue02:00 PM - 10:00 PMSat06:00 PM - 06:30 AMSun06:00 PM - 06:30 AM

What You'll Do:

• Provide customer service to clients, employees, and visitors by following site-specific, security-related procedures, policies, and emergency response protocols.
• Receive, prioritize, document, and dispatch calls for service, alarms, and incident notifications using established communication systems.
• Coordinate the deployment of security-related personnel and resources to incidents and critical situations while maintaining calm, professional communication.
• Monitor access-control, camera, alarm, and communication systems, escalating concerns to appropriate site contacts and/or emergency responders.
• Maintain accurate dispatch logs, incident records, and shift communications in accordance with site requirements.

Minimum Requirements:

• Have at least 1 year of law enforcement experience, 2 years of security-related supervisor or manager experience, or 3 years of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have alarm panel experience, preferred.
• Have customer service experience, preferred.
• Have X-Ray screening experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1748947