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Nesta

Delivery Manager

Program ManagementUpdated on Nov 10
Full-timeLondon, UK£50.7k - £67.8k

About the Job

Requirements

  • Hands-on delivery management experience on large or complex projects within a structured framework, adapting the method to the team.
  • Ability to prioritise and schedule work across competing demands and workstreams, with a strong grasp of risks, dependencies and resourcing.
  • Experience managing external partners or suppliers, including agreeing scopes of work, defining milestones, handling invoices and addressing performance when delivery slips.
  • Ability to build trust and communicate with team members, partners, technical and policy experts, and senior stakeholders.
  • Ability to work autonomously with little process, adapt when priorities change, and take action on emerging needs.
  • Interest in the programme's focus on UK agency and resilience in an age of artificial intelligence and digital public infrastructure.
  • Comfort with technology and automation, and ability to use tools, scripting or artificial intelligence to improve efficiency, or to learn these quickly. Deep technical credentials are not required.
  • Diligence in managing team knowledge, including maintaining key team documents and resources so they remain trustworthy and up to date.

Responsibilities

  • Plan and run delivery for workstreams, maintain milestones, track progress and keep the team clear on next steps.
  • Coordinate project teams comprising Nesta staff, external partners and specialists.
  • Identify risks and blockers early, resolve them or escalate them with a recommendation.
  • Own problems end to end and drive ambiguous, stalled or unassigned issues to resolution.
  • Manage scopes of work with external delivery partners and test site organisations, agreeing deliverables and timelines.
  • Define milestones, check work against scope and manage invoicing.
  • Manage delivery against time and budget, raise issues early and agree recovery actions when delivery is off track.
  • Build working relationships with public-sector and industry partners and regional test sites.
  • Lead project and workstream routines, including planning, stand-ups, reviews and retrospectives.
  • Support the Head of Delivery in running routines for the programme team and wider directorate.
  • Maintain clear and simple project reporting.
  • Identify manual, repetitive work and replace it with lightweight automation using no-code or low-code tools, scripting and artificial intelligence.
  • Help colleagues plan and run government and industry roundtables, workshops and public deliberative sessions; the amount of logistics owned will depend on strengths and team composition.
  • Build team culture, develop relationships across the team and plan opportunities for connection.
  • Coach colleagues on delivery where useful and share effective practices with Nesta's wider delivery community.

Desired Qualifications

  • Experience supporting workshops, roundtables or public engagement sessions.
  • Experience working in multidisciplinary teams involving researchers, engineers, designers and policy specialists.
  • Experience delivering in a consortium with external partners.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
$175.1M
Headquarters
England, United Kingdom
Founded
1998

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