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AIL

Life insurance through AO Globe Life

Customer Enrollment Advisor – Entry Level

Full-TimePosted on 10/2/2026
No salary listed
Entry
Remote in USA
Remote
No H1B Sponsorship

About the job

Requirements
  • Applicants must be at least 18 years of age.
  • Applicants must be physically located within the United States and legally authorized to work in the United States.
  • Applicants must have a reliable computer or laptop, reliable high-speed internet, webcam and microphone capability, and a quiet, professional workspace.
  • Applicants must be comfortable conducting meetings through Zoom and phone.
  • Applicants must participate in ongoing training and professional development.
  • Applicants must hold or be willing and able to obtain the appropriate state Life & Health Insurance License before performing activities that require licensing; candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense.
  • Previous insurance experience is not required.
  • Previous leadership experience is preferred but not required for high-performing candidates with demonstrated leadership potential.
  • The opportunity is suited to candidates comfortable working independently in a remote environment and with a self-motivated, coachable approach.
Responsibilities
  • Recruit, onboard, mentor, and develop representatives.
  • Help team members establish personal and professional goals.
  • Coach representatives on communication, client service, and consultative sales.
  • Monitor activity and performance, provide constructive feedback, identify development opportunities, and create strategies for improvement.
  • Conduct virtual coaching sessions, workshops, and team meetings; recognize strong performance and encourage continued growth.
  • Help develop future trainers, mentors, and leaders, and build a collaborative culture centered on accountability, integrity, and achievement.
  • Connect with individuals and families who requested information about available benefits through virtual appointments.
  • Conduct consultations through Zoom and phone; identify individual and family protection needs; explain life, accident, and supplemental health insurance options; and recommend solutions based on client needs.
  • Answer client questions, guide eligible clients through applications and enrollment, conduct policy reviews, and provide ongoing service.
  • Maintain accurate digital records and documentation and build long-term client relationships through consistent follow-up.
  • Participate in recruiting and team building, coaching and mentorship, performance management, goal setting and accountability, client relationship management, consultative sales development, virtual team leadership, business-building, leadership strategy, and professional development.
  • Build the business, serve clients, and develop the team remotely using Zoom appointments, virtual meetings, online coaching and training, digital enrollment systems, and remote collaboration.
Desired Qualifications
  • Previous experience in sales, customer service, recruiting, management, operations, hospitality leadership, retail management, financial services, account management, training, entrepreneurship, or business development can transfer particularly well.
  • Leadership training, coaching, mentorship, and development opportunities are provided; advancement is based on performance and demonstrated leadership.

About the company

AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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