Full-Time

Lean Practitioner

Posted on 9/10/2024

LegalZoom

LegalZoom

1,001-5,000 employees

Online platform for legal services and documents

Legal

Compensation Overview

$111.4k - $144.4kAnnually

+ Annual Bonus + Incentive Bonus + Restricted Stock Units

Mid, Senior

Remote in USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Requirements
  • Experience leading and facilitating Kaizen / Workshop events with the goal of identifying and providing solutions for areas of opportunity
  • Experience and utilization of Lean tools such as: DMAIC, Six Sigma, Value Stream Mapping, Root Cause Analysis, Plan Do Check Act (PDCA), 5S, and Total Productive Maintenance (TPM)
  • 5+ years working within an operations environment
  • Willingness to travel up to 25% of the time as needed to facilitate workshops
  • Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
  • A certification in Lean, Six Sigma or other area of continuous improvement from an accredited institution
Responsibilities
  • Schedule, facilitate and manage the lifecycle of Kaizen/Workshop events as they relate to: Value Stream Mapping, Flow Improvements, Cost Reduction, Takt Time Improvements and other various areas of the business where deep dives are needed
  • Perform Root Cause Analysis (RCA) on escalations that occur within Operations, Customer Success, Quality, Compliance and other key areas of the business.
  • Own Lean focused projects from beginning to end in order to positively impact Key Performance Indicators (KPI’s) across the board.
  • Develop a Lean tool kit where employees at all levels can take ideas and opportunities and utilize those tools to implement incremental improvements.
  • Own and maintain Lean communications, boards, expectations and visibility to the work that’s being done onsite and throughout the business.
  • Identify and own KPI’s across Registered Agent and Virtual Mail that provide visibility into the impact of projects, workshops and initiatives that occur throughout the year
  • Work to challenge and question existing processes with the goal of performing the work in a more logical and efficient manner
  • Champion, coach and mentor those in the Organization in lean principles, problem solving methodologies and ultimately fostering a culture of change leadership

LegalZoom provides online legal services to individuals, families, and small businesses across the United States. Its platform allows clients to create legal documents, form businesses, and receive legal advice without needing to visit a lawyer's office. Services include business formation, estate planning, and intellectual property protection. LegalZoom operates on a flat-rate fee model, offering predictable pricing that appeals to its clients. The company also partners with independent attorneys for consultations, enhancing the services offered. LegalZoom's goal is to make legal processes more accessible and affordable, having already served over 2 million businesses and created 3.5 million estate planning documents.

Company Stage

IPO

Total Funding

$108M

Headquarters

Glendale, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for online legal services boosts LegalZoom's market potential.
  • Shift towards subscription-based services aligns with LegalZoom's revenue model.
  • Expansion in estate planning solutions offers growth opportunities for LegalZoom.

What critics are saying

  • CEO transition may lead to strategic instability and affect investor confidence.
  • Investigations for potential securities fraud could result in costly legal battles.
  • Revenue and cash flow reductions indicate potential financial instability for LegalZoom.

What makes LegalZoom unique

  • LegalZoom offers flat-rate fees, eliminating uncertainty in legal costs for clients.
  • The company provides a satisfaction guarantee, enhancing customer trust and loyalty.
  • LegalZoom's online platform simplifies legal processes, making them accessible to all.

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