DBS Bank

Regional bank offering digital banking

Vice President/Senior Associate - Account Opening & Static Data Control

Business OperationsUpdated on Nov 12

Full-timeKwun Tong, Hong KongNo salary listed

About the Job

Requirements

A university degree is required, along with at least 8 years of relevant financial-institution experience; at least 2 years in a managerial role is preferred.
Ability to improve processes, coordinate multiple tasks, and work effectively in a team.
Solid experience and knowledge in system enhancement projects and process improvement or re-engineering.
Good knowledge and experience handling and reporting International Tax Regulations documentation, including FATCA and CRS.
Strong attention to detail, analytical and problem-solving skills, and communication skills.
Good command of written and spoken English and Chinese.

Responsibilities

Manage the team to ensure account opening and client static maintenance are delivered within service-level agreements.
Support daily client-onboarding operations, including account opening and static data maintenance.
Review client documents and instructions, and update information in the system as maker and checker.
Handle returned mail.
Assist with audits, regulatory reviews, FATCA and CRS reporting, and related activities.
Respond promptly to enquiries from Front Office, Middle Office, and COO Office, and provide solutions.
Support user acceptance testing when needed.
Handle new business requests and work with COO Office to update operating procedures and policies.
Respond promptly to Front Office enquiries.

Desired Qualifications

Brokerage firm experience is a plus; broker firm experience is preferred.
Experience with Avaloq is an advantage.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

- Manage the team to ensure account opening and client static maintenance delivered within SLA

- Support client onboarding operation on daily processing including account opening and static data maintenance

- Review client documents/instruction and update the information to system as maker and checker

- Returned mail handling

- Assist in Audit, regulatory review, FATCA and CRS reporting, etc

- Promptly response and provide solution on enquiries from Front office/Middle Office/COO office, etc

- Support UAT if needed

- Brokerage firm experience is a plus

- Handle new business requests, work with COO Office to update Operation procedure and policy

- Prompt response to Front Office enquiries

Requirements:

- University degree with minimum 8 years relevant FI experience, preferably with at least 2 years in managerial role

- Ability to improve processes, coordinate multiple tasks and strong teamwork spirit

- Solid experience and knowledge in system enhancement project and process improvement/re-engineering

- Good knowledge and experience in International Tax Regulations (FATCA/CRS) documentation handling and reporting

- Excellent attention to detail, good analytical, problem solving and communication skills

- Digital mindset and experience in Avaloq would be an advantage

- Good command of written and spoken English and Chinese.

- Broker firm experience is preferred

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

We regret only shortlisted candidates will be notified.

Location:

Two Harbour Square

Job:

Operations

Schedule:

Regular

Employee Status:

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

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