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TekSynap

Government IT services and information management

Junior Network Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeWashington, DC, USA$90k - $115k

About the Job

Requirements

  • An active Department of Defense Secret clearance is required.
  • An active IAT II certification, specifically Security+, is required.
  • At least 1–4 years of recent IT network engineering experience is required.
  • Experience installing and integrating IT infrastructure components for Tier 2–3 support and coordinating vendor support is required.
  • Experience supporting data networks including WAN, cloud, LAN (wireless and wired), firewalls, and other components is required.
  • The role requires U.S. citizenship.
  • The employee must comply with any vaccination requirements mandated by contract, applicable law, or regulation.

Responsibilities

  • Perform installation and integration of IT infrastructure components for Tier 2–3 support and coordinate vendor support when necessary.
  • Monitor IT infrastructure components for performance metrics, configuration standards, and availability using management and monitoring systems.
  • Support rapid automated incident detection and resolution to assist in preventive maintenance.
  • Respond to tickets escalated from other teams and support tiers based on severity using ServiceNow.
  • Troubleshoot issues to minimize downtime, use lessons learned and past experiences, isolate root causes, and perform corrective actions.
  • Create, update, and maintain Standard Operating Procedures (SOPs).
  • Provide operational support for data networks, including WAN, cloud, LAN (wireless and wired), firewalls, and other components.
  • Support and maintain the remote access system for remote workforce capabilities.
  • Analyze and identify bottlenecks and other problem areas, and report findings to appropriate personnel for action.
  • Support and maintain secure, reliable network connectivity to cloud services.
  • Support the design, deployment, and management of new systems and services, and recommend new IT systems based on documented requirements.
  • Support cloud computing environments, including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Software as a Service (SaaS), and hybrid environments.
  • Support cloud platforms utilizing Active Directory Federation Services (ADFS) for SAML 2.0 single sign-on (SSO).
  • Support the Commission’s Security Operations Center with cybersecurity incidents and investigations.
  • Maintain current baseline configurations on all IT infrastructure components.
  • Assist Government personnel in researching security vulnerability resolution and remediation strategies for IT infrastructure components and applications.
  • Participate in Change Management and Configuration Management practices, policies, processes, and procedures, including developing change requests with supporting documentation and implementing approved change requests.

Desired Qualifications

  • CCNA or CCNP certification is desired.

About the Company

TekSynap

Government IT services and information management

TekSynap delivers information management and IT services for Federal, state, and local government customers. It helps agencies plan, implement, and manage information technology environments that support rapid technological change, focusing on scalable data management, systems integration, and agile delivery. Its approach blends the structure and process of large organizations with the flexibility and cost efficiency of smaller teams to meet government requirements. The company's differentiator is its founders’ deep government experience and track record across major deployments (e.g., Department of Veterans Affairs), which informs a pragmatic, customer-focused delivery model. TekSynap’s goal is to help government clients move quickly and effectively using the right information technology to support their mission while balancing performance and cost.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Reston, VA
Founded
2008

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