Lead, Community Impact Administration and Data

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Community Engagement Team has an exciting career opportunity for a full time Lead, Community Impact Administration and Data reporting to the AVP, Community Engagement. 

The position is onsite and based in Miami, Florida.

Applicants must be legally authorized to work in the location where this position is based. The position is not eligible for immigration or work-visa sponsorship now or in the future.

At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to support what matters most to you across every area of life: physical, intellectual, emotional, and social. Here’s an overview of the benefits available to you, including but not limited to:

• Cruise and Travel Privileges
• Health and Wellness Benefits
• 401(k) + Employer Contribution (US Only)
• Company-Paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Comprehensive Time Off Package
• Parental Leave
• Employee Assistance Program (EAP)
• Training & Professional Development
• Tuition & Professional Certification Reimbursement (US Only)

Specific benefits may vary by location and position. See more details about our benefits here.

What does the Community Engagement Team do?

The Community Engagement Team at Royal Caribbean Group advances the company’s community impact by managing charitable giving, nonprofit partnerships, employee volunteer engagement, and the work of the Royal Caribbean Group Foundation. The team partners across the business and with community organizations to direct resources where they can make a meaningful difference, measure outcomes, strengthen relationships, and share clear impact stories with leaders and stakeholders.

How you can make an impact:

• The Community Impact Administration & Data, Lead supports Royal Caribbean Group’s Community Engagement team, part of the Corporate Affairs department, by managing the data, reporting, trackers, and administrative systems for both the Royal Caribbean Group Foundation, the company’s 501(c)(3) charitable foundation, and Community Engagement, the company’s corporate impact function. Reporting to the Associate Manager of Community Engagement, who oversees this work, this role also supports project management and executive support for the Foundation Executive Director/AVP of Community Engagement, helping turn priorities into clear actions, timely reporting, and leadership-ready materials.

What your day-to-day will look like:

Data, Impact Measurement and Executive Reporting

• Collects, cleans, validates, and reconciles data for Royal Caribbean Group Foundation’s charitable contributions and Community Engagement’s corporate impact, including grant amounts, payment status, in-kind values, lives impacted, partner metrics, volunteer data, budget inputs, and other impact numbers used for internal and external reporting.
• Turn Foundation and Community Engagement’s corporate impact data into clear story narratives by analyzing and connecting numbers to partner outcomes, grant activity, volunteer engagement, and executive priorities.
• Prepares Executive Committee reports, Foundation Board updates for the 501(c)(3), Corporate Responsibility inputs, Community Engagement corporate impact report data, and ad hoc leadership materials with clear numbers, concise summaries, trends, and supporting detail.
• Manages the team’s reporting cadence for the weekly team report, monthly pulse report, quarterly Foundation report, annual Foundation and Corporate Responsibility report inputs, and other executive reporting and requests.

Executive Support, Project Management and Team Coordination

• Supports the Associate Manager of Community Engagement with special projects, global signature partnerships, reporting calendars, data requests, tracker updates, budget tracking, and preparation of accurate materials for senior leaders.
• Builds and maintains the Executive Director/AVP’s weekly tracker to capture priorities, decisions, deadlines, follow-ups, and open items across the Foundation, corporate community engagement, and executive/special requests.
• Drafts emails, talking points, reports, presentations, meeting agendas, and leadership updates that help the Executive Director/AVP and Community Engagement team communicate priorities clearly and on time.
• Tracks commitments, flags risks, organizes action items, and coordinates follow-up across finance, legal, brand, communications, disclosure, regional teams, nonprofit partners, and other stakeholders.
• Partners closely with internal teams, including Data Analytics, Legal, Audit, Communications, Corporate Responsibility, Brand Operations, Product Development, Human Resources, Treasury, Finance and IT, to gather inputs, confirm details, align timelines, and support accurate reporting.
• Prepares the Executive Director/AVP for key meetings by gathering background materials, confirming priorities, organizing talking points, and capturing decisions, owners, deadlines, and follow-up items after each discussion.
• Manages quick-turn requests from the Executive Director/AVP, senior leaders, Executive Committee, Board, disclosure partners, and other stakeholders by organizing the request, pulling the right information, and preparing clear materials on deadline.
• Maintains a clear view of active, delayed, pending approval, pending payment, and ready-to-report projects so the Executive Director/AVP and Community Engagement team can quickly understand status and next steps.

Platform, Tracker and Systems Management

• Maintains Foundation and Community Engagement project trackers, payment trackers, disclosure trackers, dashboards, and reporting tools to monitor priorities, budgets, grant activity, and program outcomes.
• Manages reporting systems and recurring data pulls, including Blackbaud batching, GrantsConnect reports and dashboards, Oracle tracking, i95 payroll reports for Volunteer Time Off, Agiloft for legal contracts, and Crunchtime and AMOS reconciliations with Supply Chain.
• Consolidates information from SharePoint, emails, spreadsheets, decks, Blackbaud, Oracle, and other sources into clear reporting systems and practical workflows.
• Serves as the source for key trackers by keeping status, owners, deadlines, approvals, payment details, reporting notes, and next steps current and easy for the team to use.

How to achieve success:

• Bachelor’s degree in nonprofit management, public administration, sociology, communications, data analytics, finance, accounting, public policy, social work, or a related field.
• At least 3-5 years of experience at a nonprofit working in project management, reporting, data analytics or related work.
• Advanced Excel skills are required (pivot tables, data cleaning, reconciliations, and quality checks).
• Advanced PowerPoint skills are required (Power BI, dashboard building, data visualization, and reporting tools).
• Ability to turn data into clear insights, summaries, and leadership-ready materials.
• Strong communication skills are required (written and verbal for reports, presentations, talking points, grant writing and executive updates).
• Strong project management: timelines, owners, deliverables, risks, follow-ups, and multiple workstreams.
• High attention to detail, organization, accuracy, and follow-through.
• Experience with impact measurement, financial reconciliation, budget tracking, grant reporting, or public reporting preferred.
• Experience with Blackbaud products is preferred, including GrantsConnect, YourCause, CSRConnect.
• Comfort working across multiple internal and external partners at once in a fast-paced high-energy environment.
• Takes initiative to find solutions and develop easier processes.
• Needs to be flexible with local, domestic and international travel (including use of personal vehicle).
• Ability to be outside for multiple hours volunteering and lifting a minimum of 20 pounds.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.