Food Service & HospitalityFood & Beverage Operations Management
No H1B Sponsorship
About the job
Requirements
Current NC State University student with a flexible schedule.
Willingness to handle and serve all types of food, including meat products.
Ability to demonstrate customer service skills.
Ability to work in a fast-paced environment.
Ability to read and follow written and verbal instructions and recipes to assemble menu items accurately.
Ability to work with a team and communicate effectively.
Ability to lift up to 30 pounds with or without reasonable accommodation.
Prior retail experience.
Must attend mandatory student employee orientation and training sessions.
Responsibilities
Delegate tasks and coordinate among a small team of assistant managers and employees to manage one or more areas of operation.
Assist with recruiting, hiring, and scheduling student teams.
Solve problems and communicate with staff, managers, and vendors to assure excellent service and food quality and safety.
Manage midday, night, or weekend store operations of campus cafes and markets, including register management and opening and closing procedures.
Train student employees, including cashiers, lead cashiers, and assistant student managers.
Complete special projects as assigned by full-time staff.
Prepare quality items such as milkshakes, waffle cones, coffee, and tea.
Restock beverages and merchandise.
Store food in designated areas following wrapping, dating, food safety, and rotation procedures.
Clean kitchen production areas, customer service areas, dining rooms, lobbies, and restrooms.
Wash dishes, glassware, equipment, and serving utensils.
Adhere to recipe, production, presentation, temperature, portion-control, health, safety, and sanitation standards.
Serve customers efficiently following outlined steps of service and provide customer service.
Resolve customer concerns and relay relevant information to the supervisor.
Operate the Micros point-of-sale system and accurately process transactions in accordance with university policy.
Communicate with supervisors, peers, and guests.
Maintain temperature and sanitation standards for food safety and assist units in maintaining a Grade A sanitation score of 95% or better.
Student Manager
Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.
Compensation:$14.00/hr (Tier 4)
In addition, students who are eligible will receive longevity raises based on years of service within Campus Enterprises. Dining and Catering employees earn free meals and are eligible for an end-of-semester bonus of up to $200.
Locations:Bragaw, Wolf Village, Centennial Market and Talley Market. Please only apply once.
Work Schedule:Flexible shifts that work around your class schedule
Federal Work-Study Eligible
Essential functions and responsibilities include but are not limited to:
Delegate tasks and coordinate among a small team of assistant managers and employees to manage one or more areas of operation
Assist with recruiting, hiring, and scheduling student teams
Solve problems and communicate with other staff, managers, or vendors as needed to assure excellent service and food quality and safety
Manage midday, night, or weekend store operations of campus Cafes/Markets including register management and opening/closing procedures
Train student employees, including Cashiers, Lead Cashiers, and Assistant Student Managers.
Special projects as assigned by full-time staff.
Prepare quality items, such as milkshakes, waffle cones, coffee and tea.
Restock beverages and merchandise
Store food in designated areas following wrapping, dating, food safety, and rotation procedures.
Clean work areas (kitchen production area, customer service area, dining room, lobbies, and restrooms).
Wash dishes, glassware, equipment, and serving utensils.
Adhere to all recipe, production and presentation standards to ensure proper quality, serving temperatures and standard portion control while following all health, safety and sanitation guidelines.
Serve customers in a friendly, efficient manner following outlined steps of service and provide excellent customer service.
Resolve customer concerns and relay relevant information to the supervisor.
Operate micros system (point of sale) and accurately process transactions in adherence with university policy.
Communicate effectively with supervisors, peers, and guests.
Help to maintain temperature and sanitation to ensure food safety and assist units in maintaining a Grade A sanitation of 95% or better.
Other duties as assigned.
Essential Qualifications
Current NC State University student with a flexible schedule
Willingness to handle and serve all types of food (including meat products)
Ability to demonstrate excellent customer service skills.
Ability to work in a fast-paced environment.
Ability to read and follow both written and verbal instructions and recipes to efficiently and accurately assemble menu items.
Ability to work with a team and effectively communicate.
Must be able to lift up to 30 pounds with or without reasonable accommodation.
Prior retail experience.
Must attend mandatory student employee orientation and training sessions
Learn, Grow and Earn More:
Gain experience, grow your skills and get promoted
Earn annual raises
Connect with other students beyond the classroom
Stand out to future employers
Build strong relationships with supervisors who can serve as references
Campus Enterprises at NC State University Hiring Standards
NC State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Persons with disabilities requesting accommodations in the application and interview process, please call 919.515.3148 or send an email to [email protected]. NC State uses E-Verify to confirm employment eligibility of all newly hired employees. Visit the E-Verify website to learn more about E-Verify, including your rights and responsibilities.