ZALORA Group

Online fashion marketplace in Southeast Asia

Senior Executive, Key Account Management - Sports

Account ManagementUpdated on Nov 11

Full-timeMuntinlupa, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Business, Marketing, Management, Fashion Merchandising, or a related field is required.
At least 3–5 years of experience in key account management, category management, merchandising, brand management, sales, e-commerce, retail, or a related commercial role is required.
Experience in sportswear, footwear, fashion, lifestyle, retail, marketplace, or consumer goods is strongly preferred.
A strong commercial mindset and the ability to interpret sales data and turn insights into practical actions are required.
Demonstrated ability to manage external partners and build productive, professional relationships is required.
Strong negotiation, communication, presentation, and stakeholder-management skills are required.
Candidates must be highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
Proficiency in Excel and presentation tools, and confidence working with reports and performance dashboards, are required.
Genuine interest in the sports, footwear, and active lifestyle market is an advantage.

Responsibilities

Manage a portfolio of key Sports brand partners and sellers as their primary commercial contact.
Build collaborative partner relationships to identify growth opportunities and promptly resolve commercial issues.
Lead commercial discussions and support negotiations on trading terms, promotional participation, marketing support, assortment plans, and other revenue-generating initiatives.
Ensure partners align with commercial priorities, the calendar, operational requirements, and customer expectations.
Monitor partner performance and conduct regular business reviews, translating results into clear actions and growth plans.
Support the Category Head in delivering the Sports category’s sales, margin, assortment, and profitability objectives.
Identify ways to grow category performance through assortment expansion, brand development, availability improvements, pricing competitiveness, and campaign participation.
Work with Planning, Commercial, and Marketing teams to develop seasonal forecasts, reforecasts, and commercial plans.
Drive participation in campaigns and revenue-generating initiatives, including partner-funded marketing, co-funded activities, sponsored placements, and promotions where relevant.
Track key commercial performance indicators and proactively flag risks, opportunities, and recommended actions.
Build understanding of the Sports customer, product trends, competitive landscape, and brand opportunities in the Philippine market.
Support assortment planning by identifying gaps and opportunities across sportswear, footwear, accessories, and relevant sports segments.
Monitor the market and competitors, online and offline, to inform category and partner strategies.
Use performance and customer insights to make data-informed recommendations on product selection, pricing, promotions, and partner priorities.
Work with Brand Acquisition and internal commercial teams to identify potential new brands and assortment adjacencies for the Sports category.
Partner with Marketing, Planning, Operations, Finance, Legal, Content, and other stakeholders to deliver commercial initiatives on time.
Coordinate end-to-end execution of partner initiatives, ensuring clear ownership, timely follow-up, and effective communication.
Support preparation of category reviews, partner presentations, performance analyses, SWOTs, and post-campaign learnings.
Contribute to process improvements that make account management and commercial execution more efficient.

Desired Qualifications

Genuine interest in the sports, footwear, and active lifestyle market is an advantage.
Experience in sportswear, footwear, fashion, lifestyle, retail, marketplace, or consumer goods is strongly preferred.

We are looking for a commercially driven Senior Executive, Key Account Management – Sports to grow and manage ZALORA Philippines’ Sports category. You will own relationships with key sports brand partners and sellers, build a relevant and competitive assortment, and drive commercial performance through strong account management, category insights, and cross-functional execution.
This role is ideal for someone who combines commercial acumen, relationship-building skills, and a strong understanding of the sports, footwear, and active lifestyle market.

What You Will Do

Key Account and Partner Management

Manage a portfolio of key Sports brand partners and sellers, serving as their primary commercial contact.
Build strong, collaborative relationships with partners to identify growth opportunities and resolve commercial issues promptly.
Lead commercial discussions and support negotiations on trading terms, promotional participation, marketing support, assortment plans, and other revenue-generating initiatives.
Ensure partners are aligned with ZALORA’s commercial priorities, calendar, operational requirements, and customer expectations.
Monitor partner performance and conduct regular business reviews, translating results into clear actions and growth plans.

Category Growth and Commercial Performance

Support the Category Head in delivering the Sports category’s sales, margin, assortment, and profitability objectives.
Identify opportunities to grow category performance through assortment expansion, brand development, availability improvements, pricing competitiveness, and campaign participation.
Work with Planning, Commercial, and Marketing teams to develop seasonal forecasts, reforecasts, and commercial plans.
Drive participation in campaigns and revenue-generating initiatives, including partner-funded marketing, co-funded activities, sponsored placements, and promotions where relevant.
Track key commercial performance indicators and proactively flag risks, opportunities, and recommended actions.

Assortment, Market, and Customer Insight

Build a strong understanding of the Sports customer, product trends, competitive landscape, and brand opportunities in the Philippine market.
Support assortment planning by identifying gaps and opportunities across sportswear, footwear, accessories, and relevant sports segments.
Conduct market and competitor monitoring, both online and offline, to inform category and partner strategies.
Use available performance and customer insights to make data-informed recommendations on product selection, pricing, promotions, and partner priorities.
Work with Brand Acquisition and internal commercial teams to identify potential new brands and assortment adjacencies for the Sports category.

Cross-Functional Execution

Partner closely with Marketing, Planning, Operations, Finance, Legal, Content, and other stakeholders to deliver commercial initiatives on time.
Coordinate the end-to-end execution of partner initiatives, ensuring clear ownership, timely follow-up, and effective communication.
Support preparation of category reviews, partner presentations, performance analyses, SWOTs, and post-campaign learnings.
Contribute to process improvements that make account management and commercial execution more efficient.

What We’re Looking For

Bachelor’s degree in Business, Marketing, Management, Fashion Merchandising, or a related field.
At least 3–5 years of experience in key account management, category management, merchandising, brand management, sales, e-commerce, retail, or a related commercial role.
Experience in sportswear, footwear, fashion, lifestyle, retail, marketplace, or consumer goods is strongly preferred.
Strong commercial mindset, with the ability to interpret sales data and turn insights into practical actions.
Demonstrated ability to manage external partners and build productive, professional relationships.
Strong negotiation, communication, presentation, and stakeholder-management skills.
Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
Proficiency in Excel and presentation tools; confidence working with reports and performance dashboards.
Genuine interest in the sports, footwear, and active lifestyle market is an advantage.

What Success Looks Like

Key Sports partners are engaged, supported, and aligned with commercial priorities.
The Sports assortment becomes more relevant, competitive, and compelling for ZALORA customers.
Commercial opportunities are identified early and executed effectively with internal and external stakeholders.
Partner and category performance are actively monitored, with clear actions taken to improve results.
You are recognized as a reliable, collaborative, and commercially minded point of contact for the Sports category.

The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, and Hong Kong enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

About the Company

ZALORA Group

Online fashion marketplace in Southeast Asia

Zalora is an online fashion retailer in Southeast Asia that uses a marketplace model to offer a large product range from local and international brands. It earns revenue by taking a commission on each sale of items like clothing, footwear, accessories, and beauty products, without holding significant inventory. The platform competes by focusing on fashion and lifestyle, curating over 50,000 items and providing features such as trend updates and style edits to help shoppers discover products. By targeting young, tech-savvy consumers and niche markets (e.g., modest wear, plus sizes) and running promotions for first-time subscribers, Zalora aims to attract and retain customers in a competitive e-commerce space.

Company size: 1,001-5,000
Company stage: Growth Equity (Venture Capital)
Total funding: $58.6M
Headquarters: Singapore, Singapore
Founded: 2012

Recently Posted Jobs

Explore more opportunities at ZALORA Group

See more jobs