Maintenance Services Representative - MSR

Overview

Who We Are:  

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!   

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.  

If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/.   

Responsibilities

 The Position:

The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.

The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.

Line Maintenance responsibilities may vary by location, subject to contractual obligations.

• Aircraft Maintenance and IFEC Systems Maintenance
  • Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
  • Perform line maintenance tasks which include but are not limited to:
  • Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
  • Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
  • Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
  • Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
  • Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
    • Communicate and interface with customers.
    • Certify for all work completed as applicable under a company-issued authority and governing regulations.
    • Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
  • Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.

•  

• Administrative
  • Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
  • Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
  • Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
  • Maintain high standards of housekeeping, Health & Safety, and tool care.
  • Perform other reasonable related duties as assigned by immediate supervisor or management.

Qualifications

• Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
• Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
• Secondary/High School Diploma or equivalent.
• Ability to work in a team environment.
• Essential Aircraft maintenance experience includes but is not limited to:
  • Ability to determine if an LRU requires replacement.
  • Ability to determine if a unit is bad from stock or requires further troubleshooting.
  • Ability to use basic troubleshooting equipment and applicable techniques.
  • Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
  • Ability to carry out airframe and engine visual check.
  • Ability to carry out defects rectification.
  • Ability to carry out aircraft push back.
• Excellent communication skills.
• Ability to oversee work and mentor others as needed.
• Ability to work in a high-stress, high-pressure environment.
• Proficient computer skills in Word, Excel, Outlook (MS Products).
• Basic computer skills in using Linux.
• Use professional concepts while applying company policies and procedures to resolve a variety of issues.
• Ability to Read, Write and Speak English easily and accurately.
• Must have the legal right to work in assigned country through nationality, visa or work permits.
• Ability to pass required security and background checks.
• May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
• Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
• Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
• Manual dexterity to grasp and work with tool parts and equipment.
• Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
• Ability to operate under extreme weather conditions and in confined spaces for extended periods.
• Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels

Our Principles:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude  

What We Offer:  

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.

2025-42951