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Trustmark

Banking and financial solutions provider

Business Systems Analyst - Retail

Full-TimeDeadline 9/24/27
No salary listed
Mid, Senior, Expert
Associate's
Houston, TX, USA+5 moreMore locations: Florida, USA | Jackson, MS, USA | Memphis, TN, USA | Atlanta, GA, USA | Alabama, USA
In Person
IT OperationsEnterprise Applications

About the job

Requirements
  • A two-year college degree in business or finance with 3 years of retail banking or banking systems experience, or 6 years of retail banking or banking systems experience.
  • Ability to work flexible hours, including evenings and weekends.
  • Advanced knowledge of retail banking and teller functions and workflows, including deposit account opening and maintenance, loans, and transaction processing.
  • Advanced knowledge of retail products and services offered to customers.
  • General knowledge of the software development lifecycle and ability to communicate and understand technical and logical reasoning concepts.
  • Knowledge and application of basic math and accounting concepts.
  • Strong analytical, organizational, and critical thinking skills.
  • Ability to document business processes.
  • Ability to perform routine check and balance reconciliation and thorough data validation.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Level II: A two-year degree and 5 years of retail banking or banking systems experience, or 7 years of retail banking or systems-related work experience including at least 3 years of retail systems implementation experience.
  • Level II: Advanced knowledge of retail banking and branch operations functions and workflows.
  • Level III: A two-year degree and 7 years of retail banking or banking systems experience, or 10 years of retail banking or systems-related work experience including at least 3 years of retail systems implementation experience.
  • Level III: Expert knowledge of the software development lifecycle and ability to communicate and understand technical and logical reasoning concepts.
  • Level III: Expert-level experience in automating processes.
  • Level III: Ability to manage all aspects of business User Acceptance Testing.
  • Level III: Experience independently leading systems conversions and upgrades from beginning to end.
  • Ability to sit for extended periods and use a computer keyboard or mouse while viewing computer screens.
Responsibilities
  • Perform routine administrative functions for retail systems, coordinate enhancements, revise procedures, and provide training and communication to frontline staff.
  • Support the daily operations of the Retail Bank; document and map workflows and processes; lead, write, or perform testing initiatives; write procedures; and identify efficiency improvements.
  • Work with vendors, Information Technology, and other associates in software design and development, including identifying and documenting business requirements, testing, defect tracking, reporting, change control, and related tasks.
  • Review, research, and respond to retail platform support issues; escalate and report issues; and recommend system or procedural changes.
  • Create, develop, or update procedures, guidelines, training materials, and other resources for retail systems and operations with stakeholders.
  • Grant and maintain appropriate end-user system access, obtain approvals, document exceptions, conduct user access reviews, and provide reporting.
  • Perform additional duties and special projects as assigned.
  • Level II: Study existing retail information-processing systems, evaluate effectiveness, and propose new solutions.
  • Level II: Lead and coordinate the work of others to develop, test, enhance, and implement projects.
  • Level III: Lead testing initiatives for Retail systems to ensure project audit requirements are met.
  • Level III: Identify, gather, analyze, and document business requirements for business application and information technology projects; translate work processes into business and functional requirements; write specifications; develop forms and templates; and identify and provide business rules, quality standards, policies, and procedures.
  • Level III: Serve as a liaison between Information Technology and users while applying business and technical expertise.
  • Level III: Determine causes of application and system problems and develop, recommend, and implement solutions.
  • Level III: Assist with training business systems analyst staff, support their professional and technical capabilities, and guide them in analyzing, testing, and implementing information technology projects.
  • Level III: Lead vendor interactions concerning accountability and project initiatives.
  • Level III: Identify and resolve gaps in the project lifecycle.
  • Level III: Independently lead system conversions, upgrades, and projects from beginning to end.
  • Level III: Manage and execute all aspects of business User Acceptance Testing.
  • Level III: Integrate retail systems with other business tools and databases.
Desired Qualifications
  • Trustmark platform systems experience.
  • Knowledge of change management processes and workflow analysis.
  • Excellent oral, written, and visual communication skills.
  • Detail orientation and flexibility in managing concurrent tasks, projects, and fluctuating requirements.
  • Excellent organizational and prioritization skills to meet tight deadlines.

About the company

Trustmark provides banking and financial services through a network of offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. It offers typical retail and commercial banking products such as checking and savings accounts, loans, and other financial solutions, with services delivered through local branches and digital channels. The company operates as an Equal Housing Lender and is FDIC insured, emphasizing protection of customer deposits. Trustmark differentiates itself through a regional footprint focused on community needs and local banking relationships across multiple southern states. The goal is to help customers manage money, borrow for personal and business needs, and access financial services with a local touch and trusted oversight.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Jackson, Mississippi

Founded

1889

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue rose 4.9% to $211.1 million, beating estimates.
  • Deposits grew 6.3% year-over-year to $15.7 billion, supporting low-cost funding.
  • Repurchased $40.9 million of stock in six months, strengthening per-share returns.

What critics are saying

  • Commercial real estate prepayments and payoffs hit $652 million in Q2 2026.
  • Temporary staffing cuts of 50-55 positions signal post-conversion disruption through late 2026.
  • Any deposit pricing war or CRE stumble would pressure earnings and erode valuation.

What makes Trustmark unique

  • Trustmark closed a $91.7 million Blue Owl sale-leaseback on September 17, 2026.
  • Q2 2026 NIM reached 3.84% after core-system conversion ended in July 2026.
  • Fitch affirmed Trustmark and Trustmark Bank BBB ratings on April 15, 2026.

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Benefits

  • Flexible Work Hours
  • Phone/Internet Stipend
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
PR Newswire
Sep 17th, 2026
Funds managed by Blue Owl Capital complete $91.7M sale-leaseback transaction with trustmark.

Funds managed by Blue Owl Capital complete $91.7M sale-leaseback transaction with trustmark. Sep 17, 2026, 12:00 ET Acquiring Portfolio of 34 Bank Branches from Investment Grade Counterparty NEW YORK, Sept. 17, 2026 /PRNewswire/ - Blue Owl Capital Inc. (NYSE: OWL) ("Blue Owl"), a leading alternative asset manager, today announced that funds managed by its Real Assets platform have completed the acquisition of 34 bank branch properties owned by Trustmark Corporation ("Trustmark"). The transaction expands Blue Owl Real Assets' portfolio of net lease properties with a diversified collection of bank branches across Mississippi, Florida, Tennessee, Alabama, and Texas. Concurrent with the acquisition, Trustmark entered into long-term, triple net leases for all 34 properties, providing Blue Owl with contractual rental income backed by an established financial institution. This transaction builds on Blue Owl's deep expertise executing bank branch sale-leasebacks with quality counterparties. Trustmark carries an investment grade credit rating of BBB+ from S&P and benefits from a stable deposit base, consistent core profitability, and sound asset quality. "Banks today are looking at their balance sheets through a much more strategic lens, and transactions like this demonstrate how institutions can unlock value from their real estate while simultaneously optimizing other parts of the balance sheet," said Marc Zahr, Co-President of Blue Owl and Global Head of Real Assets. "We believe that combination can be particularly compelling for banks evaluating how to put capital to work more efficiently in today's rate environment." "One of Trustmark's primary goals, always, is to maximize the efficiency of our capital. Working with Blue Owl has allowed us to transform static brick-and-mortar equity into dynamic balance sheet strength," commented Duane Dewey, Trustmark's Chief Executive Officer. "By strategically matching the capital gains from these properties against our portfolio restructuring, we have strengthened our net interest margin and better positioned the company's balance sheet for the future, all with no disruption to our localized customer experience." Each lease has an initial term of 15 years, with three consecutive five-year renewal options. About Blue Owl Capital Inc. Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives(R). With $319 billion in assets under management as of June 30, 2026, we invest across three multi-strategy platforms: Credit, Real Assets and GP Strategic Capital. Anchored by a strong permanent capital base, we provide businesses with private capital solutions to drive long-term growth and offer institutional investors, individual investors, and insurance companies differentiated alternative investment opportunities that aim to deliver strong performance, risk-adjusted returns, and capital preservation. Together with over 1,380 experienced professionals globally, Blue Owl brings the vision and discipline to create the exceptional. To learn more, visit www.blueowl.com or LinkedIn: https://www.linkedin.com/company/blue-owl-capital. About Trustmark Trustmark Corporation is a financial services company providing banking and financial solutions through offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Visit trustmark.com for more information. Forward-Looking Statements Certain statements made in this release are "forward looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. When used in this press release, the words "estimates," "projected," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "would," "should," "future," "propose," "target," "goal," "objective," "outlook" and variations of these words or similar expressions (or the negative versions of such words or expressions) are intended to identify forward-looking statements. Any such forward-looking statements are made pursuant to the safe harbor provisions available under applicable securities laws and speak only as of the date made. Blue Owl assumes no obligation to update or revise any such forward-looking statements except as required by law. These forward-looking statements are not guarantees of future performance, conditions or results, and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside Blue Owl's control, that could cause actual results or outcomes to differ materially from those discussed in the forward-looking statements. Important factors, among others, that may affect actual results or outcomes include the inability to recognize the anticipated benefits of strategic acquisitions; costs related to acquisitions; the inability to maintain the listing of Blue Owl's shares on the New York Stock Exchange; Blue Owl's ability to manage growth; Blue Owl's ability to execute its business plan and meet its projections; potential litigation involving Blue Owl; changes in applicable laws or regulations; and the possibility that Blue Owl may be adversely affected by other economic, business, geo-political and competitive factors. Blue Owl Investor Contact Ann Dai Head of Investor Relations [email protected] Trustmark Contact Melanie Morgan Director of Corporate Communications & Marketing 601.208.2979 [email protected] SOURCE Blue Owl Capital

South Baldwin Chamber of Commerce
Sep 2nd, 2026
Trustmark Bank welcomes a crowd for August Business After Hours.

Trustmark Bank welcomes a crowd for August Business After Hours. Business After Hours Connections, community and a warm welcome from the Trustmark team. FOLEY, Ala. - The South Baldwin Chamber of Commerce gathered with members and local professionals for a lively August Business After Hours hosted by Trustmark Bank of Foley. With a great turnout and plenty of conversation throughout the evening, the event offered exactly what Business After Hours is all about - bringing people together, making new contacts, and strengthening relationships within its local business community. Guests were treated to a delicious spread from Georgia Roussos Catering, while Bottles Up Mobile kept the drinks flowing. The welcoming atmosphere gave members plenty of time to mix, mingle, enjoy great food and drinks, and connect with fellow professionals from across South Baldwin. Trustmark had a strong presence at the event, with more than a dozen members of its team on hand to welcome guests. BJ Griswold, First Vice President | Market Leader | Coastal AL - MS, introduced members of the Trustmark team and highlighted the bank's local resources, including small business banking, mortgage lending, and its Baldwin County branch team. She also expressed appreciation for Trustmark's partnership with the Chamber and thanked everyone for joining them for the evening. Business After Hours is designed to take networking outside the traditional workday and create a comfortable setting where Chamber members can make meaningful connections. Whether it's meeting a potential customer, learning about another member's services, reconnecting with a familiar face, or simply getting to know the people behind local businesses, these monthly gatherings help build relationships that strengthen both its businesses and its community. There was plenty of fun mixed in, too! Guests had opportunities to take home a variety of door prizes, including Visa gift cards and more, along with participating in the Chamber's popular Split-the-Pot drawing. Congratulations to Carl Jones, this month's winner, who generously donated his winnings back to the South Baldwin Chamber Foundation. South Baldwin Chamber sincerely appreciate his generosity! Split-the-Pot proceeds benefit the Foundation's educational enrichment efforts serving 14 local schools in the Foley High and Elberta High School feeder pattern. A South Baldwin Chamber member since 1998, Trustmark Bank has been a longtime part of its local business community. With services ranging from everyday banking to small business lending and mortgages, the Trustmark team continues to focus on building strong customer relationships and serving the financial needs of individuals and businesses throughout the region. The South Baldwin Chamber extends a big thank-you to Trustmark Bank of Foley and its entire team for opening their doors to its members, to Georgia Roussos Catering and Bottles Up Mobile for helping make the evening such a treat, and especially to all of its Chamber members and friends who came out and made the event a success. Ready to make a few new connections of your own? Join South Baldwin Chamber at its next Business After Hours and experience one of the many ways your Chamber brings South Baldwin's business community together.

Yahoo Finance
Jul 30th, 2026
Trustmark expands net interest margin to 3.84% and cuts nonperforming assets by 47% after $73.8M mortgage sale

Trustmark Corporation completed a major core deposit system conversion in Q2 2026, migrating from a 45-year-old legacy platform to a modern vendor-supported system. The bank reported a net interest margin of 3.84%, supported by low-cost deposits and disciplined loan production. The company sold a $73.8 million delinquent mortgage portfolio, reducing nonperforming assets by 47.3%. The transaction resulted in a $3.2 million net income increase. Loan growth was driven by $643 million in new originations, offset by $652 million in commercial real estate prepayments and payoffs. Management expects the September rate hike and efficiency gains to offset conversion-related costs in the second half. The bank plans to reduce temporary staffing by approximately 50–55 positions through attrition. Capital deployment priorities include organic growth and share repurchases, with renewed interest in M&A following the technical conversion.

Yahoo Finance
Jul 29th, 2026
Trustmark reports Q2 net income of $63.5M as loan growth lifts margin to 3.84%

Trustmark Corporation reported second-quarter net income of $63.5 million, or $1.08 per diluted share. Adjusted operating earnings were $56.7 million, or $0.97 per share, excluding two non-routine items totalling $6.9 million. Loan and deposit growth lifted net interest income 3.1% sequentially, whilst the net interest margin expanded to 3.84%. Management maintained its outlook for mid-single-digit loan and deposit growth and a full-year margin of 3.80% to 3.85%. Credit quality improved sharply after the sale of $73.8 million in delinquent mortgage loans, reducing non-performing assets to 0.39% of loans. The transaction lowered non-performing loans by $47.1 million. Trustmark completed its core systems conversion and repurchased $21.1 million of stock during the quarter.

Yahoo Finance
Jul 29th, 2026
Trustmark Q2 revenue rises 4.9% to $211M, beats estimates by 0.06%

Trustmark reported Q2 2026 revenue of $211.13 million, up 4.9% year-over-year, slightly exceeding the consensus estimate of $211 million. The company posted earnings per share of $0.97, matching both analyst expectations and up from $0.92 in the prior-year quarter. Key metrics showed mixed performance. Net interest margin came in at 3.8%, in line with analyst estimates, whilst the efficiency ratio of 62.2% bettered the 63.1% forecast. Total nonperforming assets of $54.87 million came in well below the $104.33 million estimate. Net interest income reached $165.63 million, marginally above the $165.56 million consensus. Trustmark shares have gained 0.5% over the past month.