General Manager

Job Description

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS: Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to commercial dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetetives tasks, work alone and with others, work under stress, meet estrct quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL DEMANDS STANDING: Most task are performed from a standing position. Walking surfaces include ceramic tile "Bricks" with linoleum in some food process areas. Height of work surfaces is generally between 36" and 48". WALKING:Walking is generally in short distances for short durations. SITTING:Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk Products deliveries are made two times a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 60 pounds with dimensions up to 3' X 1.5'. Cases are ussualy lifted from the floor and stacked on to shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their kneeswhile standing at the station. Duration of this position is approximately 30-45 seconds at one time, repeated continuoslsy during the day. Forward bending is also present at the front counter and when stacking ingredients. CROUCHING /SQUATTING: Perfomed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuosly; up, down and forward. Workers reach above 72" occasionaly to turn on'off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities requiere use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardborad pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencil/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. JOB DUTIES: Deliver product by car and thhen to door of customer. Deliver flyers and doorhangers or any marketing materials. REQUIERES: Valid Driver License with safe driving recor meeting company standards. Access to insured vehicle which can be used for delivery. ESSENTIAL SKILLS: Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS: CARRYING: During delivery, carry pizzas, sides and beverages while performing "walking" and "climbing" duties. DRIVING: Deliver company products within a designated delivery area. A team member may make several deliveries per shift. WWALKING: Delivery personnel must travel the store and delivery vehicle and from delivery vehicle to customer's location and back. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS: EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING: Far vision and night vision for driving.

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