Senior Manager

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X (formerly known as Twitter) @BookingHoldings.

This role is eligible for our hybrid work model: Two days in-office.

The Senior Manager, Global Communications, Americas, will report to the Senior Director Global Communications and play a central role in co-developing and driving the company’s media engagement, executive thought leadership strategies and policy communications in the Americas. The role is responsible for raising awareness and understanding of the business among top-tier business, tech, and policy media, industry influencers, and key regional stakeholders. This role supports the visibility of executives, identifies and drives high-impact speaking and media opportunities, and advances the company’s corporate narrative and objectives through strategic campaigns, events, partnerships, and content that reach influential U.S., Americas, and global audiences. It leads the creation, delivery, and evaluation of communications plans for major milestones, regulatory developments, and macro events in the region and globally — while playing a key role in regional issues and crisis response. 

The role also acts as a communications business partner to key corporate functions, as well as the various Booking Holdings entities and the company’s brands — providing strategic counsel, messaging development, employee and media engagement support to help connect their work to broader company priorities. It will additionally provide robust counsel and support, including around disclosure alignment, to key members of the Communications teams at Booking Holdings and its brands.

In this role, you will get to:

• Drives proactive media engagement, identifying and creating news drivers, securing interviews, and leveraging relevant trends, while applying a critical eye and high responsiveness to inbound reactive media management, and flexing media strategy across the team as circumstances warrant.

• Develops and drives policy, corporate, and executive communication strategies to support priority business needs in the Americas (with focus on the U.S., including regular presence and relationship cultivation in Washington D.C. and key States) and globally.

• Prepares key messaging, business-critical media materials, and key corporate, policy, and product communications plans, with an ability to work effectively with relevant stakeholders to achieve real-time decisions on media relations strategies and approaches when needed to make critical deadlines. 

• Initiates and implements thought leadership positioning, including for major moments of company vision and timely opportunities, and plays an important role in overall social media strategy and execution for Booking Holdings CEO + other Executives, plus the corporate brand, as well as identifying and progressing new opportunities and channels to supplement strategy and Communications’ objectives.

• Co-leads executive speaker strategy, in partnership with regional colleagues, securing, running, and maximizing speaker opportunities that support business objectives in the Americas (with focus on the U.S.), end-to-end for the company’s global spokespeople - including narrative and presentation drafting in partnership with business leaders.

• Develops brand and event partnership/sponsorship approaches to increase reach and engagement for Booking Holdings, its primary brands, and leading executive voices, primarily in the U.S., with relevant audiences as business needs require.

• Provides active counsel and proactive communications support to the company’s brands, other brand communication teams, key business functions, and BHI entities in the region to ensure consistency of corporate narrative, messaging and disclosure alignment, effective employee engagement and robust issues management, to mitigate reputational risk, avoid cannibalizing efforts for any one brand/product/team, and amplify the overall effectiveness and cohesion of communications across the business.

What you have:

• Strong understanding of business operations, corporate and financial communications, and policy landscape in the Americas, in addition to consumer media and social media.

• Ability to understand, analyze, and add strategic insights that add value for the business, the customer, and employees.

• Creating and maintaining strong professional relationships with media outlets and other organizations.

• Delivering communications plans globally, regionally, and domestically.

• Highly organized with excellent planning skills. Takes ownership and proactively solves problems, often before it reaches the manager.

• Strong experience with stakeholder management, including across senior leadership, and an ability to navigate large global organizations, including knowledge and experience of operating within a Holding Company structure.

• Strong writing skills—quick, clear, persuasive, and audience-tailored—paired with sharp attention to detail, adaptability to emerging needs, and efficiency without compromising quality.

• Extensive knowledge of the e-commerce and/or travel industries.

• Experience mentoring and coaching to foster development in others.

• Available to offer support outside of normal business hours or travel, as required.

Our Commitment to Inclusion 
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $153,000-$187,000.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! 

If this role resonates with you, we encourage you to click the "apply" button!

EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email [email protected] with your request. M/F/V/D/S
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