Managing Director of Operations Transformation
Zeta Charter Schools
Managing Director of Operations Transformation
Zeta Charter Schools
Operates next-generation public elementary schools
Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.
Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.
Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: in-person work is required Tuesdays and Thursdays. School-facing roles such as this one may also require physical presence on other days, as required. It is projected for this role that on a regular basis, 3 to 4 in-person days per week will be required on average. In the first 2-3 months, more in person days may be required for you to get up to speed.
To achieve our vision, we are searching for a stellar Managing Director of Operations Transformation with a Bachelor's Degree and 10+ years of experience and a proven record of building, optimizing, and scaling operational systems. The position title will be commensurate with candidate experience.
Responsibilities:
In this role, you will focus on building and implementing the highest-priority, scalable operational systems across Zeta schools. Reporting to the Chief Operating Officer, Schools, and with input from the CEO, this role is pivotal in removing barriers to achieving consistent world-class operations as Zeta scales schools across New York City. Several critical areas of operational and facilities excellence require deep analysis and redesign to build for scale.
Below are illustrative projects that this leader will drive, though this is not an exhaustive list:
Build and operate a network-wide operating system for scale, creating a machine-like framework that maps and tracks operational priorities across schools and aligns stakeholders
Evaluate existing operational practices, processes, systems, and roles across schools; identify inefficiencies, analyze root causes, and implement scalable solutions following an identification → root cause → solutions approach
Unlock the full potential of safety systems by leveraging the full power of our advanced technologies (e.g., smart cameras, AI-powered monitoring) and strengthening accountability structures for both safety leaders and all Zeta staff
Explore the highest value use cases for AI in operations (both at the Central Office and Schools), and pilot AI these applications (e.g. AI-powered family communications and an AI-enabled search of codified procedures and documents)
Redesign professional development pathways for school-based operations staff, building codified training, role expectations, enhanced performance management processes, and career growth opportunities
Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:
We are accepting applications on a rolling basis. The salary range for this position is between $125,000 and $175,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scale . This position is eligible to receive an annual discretionary, merit-based performance bonus.
We offer great benefits:
We provide awesome perks:
We care deeply about your personal and professional growth:
Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).
Operates next-generation public elementary schools
Zeta Charter Schools builds and operates elementary schools in New York City, focusing on high academic standards paired with a social-emotional and mindfulness program. Its schools use a whole-child approach to prepare students for leadership and participation in the modern economy, with classrooms designed to support learning and well-being inside and outside school. The company differentiates itself by integrating rigorous academics with deliberate social-emotional development and mindfulness, and by pursuing rapid growth to expand its model across NYC public schools. Its goal is to transform the public education landscape in New York City by opening more high-performing schools and growing its network.
Explore more opportunities at Zeta Charter Schools