Business Analyst Apprentice

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

The Apprentice Business Analyst works in a deadline-oriented, fast-paced consulting environment as part of a collaborative team of consulting, technology, and operations professionals. Our team’s goal is to provide superior service to clients, including work related to health information technology such as Electronic Health Records (EHRs) or other Medicaid Enterprise Solutions. This position requires a self-starter who can quickly learn web-based technologies, analyze business and technical information, adapt to changing client and market needs and conditions, understand policy impacts on business, and help guide clients through implementation, training, and ongoing support. The Apprentice Business Analyst coordinates project requirements and client expectations, supports business development through proposal response coordination and research, analyzes data and business processes, and communicates issues and recommendations to project leaders. Success in the role requires strong judgment, intellectual curiosity, flexibility, attention to detail, and a commitment to exceptional client service.

Duties and Responsibilities

• Provide supporting business/data analysis for various consulting projects.
• Learn from a variety of client projects and provide support on multiple workstreams.
• Follow general direction from people and project managers, collaborate on prioritization, and make effective decisions related to assignments.
• Support in the coordination and preparation of materials, documents, and status reports for team and client meetings.
• Document and distribute key takeaways and action items from client meetings.
• Support clients with project related inquiries and requests.
• Support clients with proprietary tools and technologies.
• Support with the preparation of project artifacts materials, including written reports and presentations.
• Research relevant industry trends and bring topics to the team for discussion on market opportunities.
• Support business development teams with coordination, writing, and review of Requests for Proposals (RFPs).
• Acknowledge and celebrates colleagues’ unique experiences and perspectives.
• Positively contribute to a diverse, equitable, and inclusive people culture.

Required Skills

• Consulting Skills: Ability to employ interpersonal approaches, analytical thinking, detail-oriented organization, and a consultative mindset to deliver on solutions that matter.
• Technology Skills: Ability to learn, use, and master a variety of tools, technologies, SAAS products, and systems necessary to support clients; Proficiency in Microsoft 365 applications required.
• Relationship Skills: Ability to build and maintain relationships with customers and provide professional client support and service.
• Problem Solving Skills: Ability to work with large sets of data, make observations, apply policy and legislative research, test hypothesis, draw conclusions, and employ client-oriented approaches to achieve desired outcomes.
• Project Management Skills: Ability to establish project scope and objectives, track and review project progress, and complete assigned deliverables that satisfy or exceed client expectations; PMI certifications a plus.
• Communication Skills: Ability to write, speak, and present complex problems, goals, and ideas in both one-on-one and group settings.
• Collaboration Skills: Ability to work well with others, understand different points of views, and adapt to feedback.
• Innovation Skills: Ability to be entrepreneurial and develop and implement ideas that result in the introduction of something new.
• Learning Skills: Ability to gain and apply deep levels of subject matter expertise that establishes your brand as a trusted team member and partner.

Qualifications

• Bachelor’s Degree or equivalent experience required; Masters a plus.
• Undergraduate or graduate work experience in consulting, technology, or public sector services a plus.
• Demonstrated interest in healthcare and technology required.

Supervisory Responsibility

• None

Working Conditions

• Hybrid remote/office setting
• Some travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $40,000 - $57,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.