Manager, Communications Consultancy

Company Description

Move people. Change the world.

Founded in Chicago in 1935, Leo Burnett Worldwide is one of the largest agency networks with 96 offices and nearly 10,000 employees.

In the Middle East, we’re consistently making an impact in KSA, Lebanon, UAE, Egypt, and Jordan thanks to our teams of go-getters.

In a historic achievement, our agency was voted #1 Creative Agency for Effectiveness in the World, while Leo Burnett UAE has claimed the top spot in the WARC Effective 100, earning the title of the most effective creative agency in the world. Additionally, Leo Burnett enjoys the title of ‘Most Innovative Company’ for driving brand purpose, as recognised by Fast Company. In 2024, Leo Burnett UAE was ranked #1 most Effective Agency.

At our core lies the Humankind philosophy, a belief that creativity has the power to transform human behaviour. We focus on people and purpose, not just advertising.

Join us and be part of a team that inspires change through creativity.

Overview

Managing the day-to-day client relationship and communications between the agency and the current clients.

Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements. 

Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns

Monitor closely the communication trends and in charge of competitive audit/reports

Identifying new business opportunities with current clients while managing allocated resource teams.

Supervise, inspire and guide the executive team members

Responsibilities

Technical & Product

Strong understanding of the advertising and media industries and the role of communication strategy within them.

Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs

Develop an excellent daily client relationship and foster consulting opportunities wherever possible

In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

Manage the day-to-day relationship with our internal & external teams

Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings) 

Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project 

Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details

Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders

Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work 

Good understanding of the production ecosystem, milestones and requirements

Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director

Innovative & Analytical Mindset

Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand 

Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them 

Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking

Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work 

Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives 

Good financial understanding of budgeting and estimating

Qualifications

Bachelor's degree in marketing advertising, or a related field

Minimum of 5 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing/client side

Additional Information

R-2231P-2516