VisibleThread

RFP software for government contractors

Director of IT - Support, DevOps

Engineering LeadershipUpdated on Nov 6

Full-time

About the Job

Requirements

At least 10 years of experience in software, DevOps, site reliability engineering, or platform engineering, including at least 3 years leading or mentoring a team.
Hands-on experience running production workloads on Amazon Web Services; GovCloud experience is a plus.
Experience working in a FedRAMP, NIST 800-53, or similar compliance environment.
Experience with continuous integration and continuous delivery, infrastructure as code, secure software development life cycle, and vulnerability management.
Experience supporting customer-hosted or on-premises software, including Windows Server and Red Hat Enterprise Linux.
Enough Java, Spring, and web-stack knowledge to be credible with engineers.
Comfort engaging with customers on security reviews and due diligence.
Must be a U.S. citizen and reside in the Virginia / Washington, D.C. metro area.

Responsibilities

Lead a small team of direct reports across DevOps, Support, and corporate IT while remaining close to the technical work.
Ship releases, improve continuous integration and continuous delivery pipelines, handle the most challenging customer escalations, and assist the team during incidents.
Partner with security and compliance leads to run day-to-day operations for the FedRAMP-aligned AWS GovCloud environment and SOC 2 controls.
Support Sales and Customer Success as a technical voice in security reviews and customer conversations.

Desired Qualifications

Experience with Microsoft 365 GCC/GCC High or other U.S. government cloud environments.
Experience with Datadog or similar tools.
Experience serving as the accountable owner in a FedRAMP assessment.
AWS GovCloud experience.

Director of IT, Support & DevOps

VisibleThread · Washington, United States (Remote) · — · Posted 2026-10-30

Workplace: remote

Department: Engineering

Description

VisibleThread builds RFP Lifecycle software for proposal, bid and compliance teams. Our customers include US federal, defense and government contractors. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.

The role
You’ll lead a small team of direct reports across DevOps, Support and corporate IT, and stay close to the technical work yourself. That means shipping releases, improving CI/CD pipelines, working the toughest customer escalations and stepping into incidents alongside the team. You’ll partner with our security and compliance leads to run day-to-day operations for our FedRAMP-aligned AWS GovCloud environment and our SOC 2 controls. You’ll also support Sales and Customer Success as a technical voice in security reviews and customer conversations.

Requirements

10+ years in software, DevOps, SRE or platform engineering, including 3+ years leading or mentoring a team
Hands-on experience running production workloads on AWS (GovCloud a plus) and working in a FedRAMP, NIST 800-53 or similar compliance environment
Experience with CI/CD, infrastructure as code, secure SDLC and vulnerability management
Experience supporting customer-hosted or on-premise software (Windows Server, Red Hat Enterprise Linux)
Enough Java/Spring and web-stack knowledge to be credible with engineers
Comfort in front of customers on security reviews and due diligence
US citizenship and residence in the Virginia / DC metro area

Nice to have: Microsoft 365 GCC/GCC High or other US government cloud experience, Datadog or similar tools, and experience as accountable owner in a FedRAMP assessment.

VisibleThread builds document-intelligence software for proposal, bid and compliance teams in government agencies, defense contractors and regulated enterprises. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.

Location: Virginia / Washington DC metro area, US; remote-friendly with regular overlap with our Ireland-based team (on-site expectations to be confirmed).

Benefits

Competitive Salary
Equity award
Hybrid working: Remote with the requirement to work when required out of offices at Tyson's Corner
Healthcare, Dental & 401k
Chance to work with an exceptionally talented team
Work in a fast paced, highly innovative environment, with exciting technology

VisibleThread is an equal opportunity employer.

Apply

Apply at VisibleThread

About the Company

VisibleThread

RFP software for government contractors

VisibleThread provides software for government contractors to manage requests for proposals (RFPs). Its flagship products, VT Docs and VT Writer, help users create, review, and optimize RFP responses. The software works by analyzing documents, ensuring consistency, and guiding writers to improve quality and compliance, often with templates and collaboration features. Unlike many generic document tools, VisibleThread targets complex government procurement needs and includes deployment options that keep data secure behind a customer’s firewall, including air-gapped networks and SCIFs. This focus on security and reliability helps larger defense, IT services, healthcare, and engineering firms meet strict contract requirements. The company aims to make RFP responses faster, more accurate, and easier to scale across organizations of various sizes by offering specialized, secure, and deployment-flexible tools.

Company size: 51-200
Company stage: Seed
Total funding: $410K
Headquarters: Baltimore, MD
Founded: 2008

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