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SORACOM

IoT connectivity platform with SIMs

Solutions Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedHybrid

About the Job

Requirements

  • Ability and experience to understand and articulate customer challenges, logically explain solutions, and gain customer understanding and agreement.
  • Ability and experience to focus on what the customer truly wants to achieve, propose and discuss the best platform-service solution, and not simply implement requests as stated.
  • Deep understanding of TCP/IP.
  • Ability and experience to select communication protocols, design routing, and troubleshoot according to application requirements and constraints.
  • Practical experience in at least one of the following: developing or operating cloud-native applications using AWS Lambda, AWS IoT Core, Amazon Kinesis, or similar services on Google Cloud or Microsoft Azure; designing, developing, or operating IoT systems for managing vehicles, equipment, or logistics systems.
  • Basic English ability for text-based communication and use of English-language documentation.
  • Broad coverage of technical domains with strengths in several areas of specialization.
  • Hands-on practice validating and implementing solutions, and continuously keeping up with current technology trends and customer use cases.

Responsibilities

  • Build long-term customer relationships as a technical partner and support project success through IoT application architecture design, operational and cost optimization proposals for active projects, and troubleshooting.
  • Share IoT use cases, related technical challenges, and solutions through presentations and writing, both internally and externally, to help IoT projects succeed and build awareness and trust in the SORACOM IoT platform.
  • Understand customers’ desired business or service value and the underlying challenges.
  • Help select devices and communication modules; design communication frequency, message models, protocols, cloud services for receiving data, and data models based on customer needs.
  • Participate in discussions about non-functional requirements, including system scalability and operability.
  • Provide support for the parts of projects needed according to their structure and phase, and introduce suitable partner companies when appropriate.
  • Feed customer feedback from day-to-day work into the platform and contribute to its evolution.
  • Carry out customer-centered technical proposals and personally validate or implement solutions to deliver practical value.

Desired Qualifications

  • Practical experience as a solutions architect, sales engineer, systems engineer, or consultant.
  • Experience designing, developing, or operating systems using generative AI and large language models, especially IoT data preprocessing, visualization of analysis results, chatbot or retrieval-augmented generation systems; experience with AWS Bedrock, Azure OpenAI Service, Google Cloud Vertex AI, or vector databases such as Pinecone and Weaviate.
  • Experience using OpenCV, Keras, YOLO, or MobileNet SSD for image-based data applications, or using notebooks and Scikit-Learn for statistical or machine-learning data applications.
  • Understanding of mobile-carrier protocols and technologies such as GPRS Tunneling Protocol.

About the Company

SORACOM

IoT connectivity platform with SIMs

Soracom provides IoT connectivity by offering a cloud-based platform that lets businesses connect devices to the internet and manage them remotely. The core products include global SIM/eSIM cards, a management console, and developer APIs. Devices use Soracom's SIMs to connect to various networks around the world, while the management console lets customers monitor device status, track data usage, and troubleshoot issues. The APIs enable integration of Soracom services with a company’s own applications. The service is sold on a per-device subscription with various data plans tailored to different needs. Compared to competitors, Soracom emphasizes an integrated, scalable IoT platform that covers global connectivity, device management, and programmatic control through APIs, all on a per-device subscription model. The company’s goal is to help businesses deploy and manage large fleets of IoT devices smoothly across multiple networks and regions.

Company size
51-200
Company stage
Growth Equity (Venture Capital)
Total funding
$39.2M
Headquarters
Tokyo, Japan
Founded
2014

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