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Delaware Nation Industries

Tribal holding company, prime government contractor.

Help Desk Technician

IT Service Desk & End User SupportPosted on Nov 10
Full-timeRome, NY, USA$50k - $55kIn-person

About the Job

Requirements

  • Ability to deploy client systems.
  • Experience with WDS/PXE imaging.
  • Ability to join client systems to a Windows domain.
  • Ability to deliver client systems.
  • Ability to back up and restore user profiles.
  • Ability to configure user-facing applications.
  • Ability to troubleshoot client systems.
  • Ability to connect printers and file shares.
  • Ability to troubleshoot general user-facing applications.
  • Active Secret clearance or ability to obtain one.
  • CompTIA Security+, Network+, or A+ certification.

Responsibilities

  • Support the base User Services/Comm Focal Point team with customer incidents.
  • Support the full client system lifecycle, from deployment through remnant security.

About the Company

Delaware Nation Industries

Tribal holding company, prime government contractor.

Delaware Nation Industries (DNI) acts as the economic development arm and holding company for Delaware Nation’s non-gaming subsidiaries that work with federal government clients as a prime contractor and system integrator. Its subsidiaries combine capabilities: DNI Emerging Technologies delivers cybersecurity, UAS, geospatial, R&D, and data solutions to government enterprises; Channel Blend provides campaign support and data-driven results; DNI HG, a joint venture, addresses federal data challenges with a specialized service model. The company differentiates itself by leveraging its tribal status as a governance and contracting advantage while offering a diversified, multi-domain prime contracting portfolio rather than a single service line. Its goal is to generate financial returns to ensure the Delaware Nation’s economic independence and prosperity while meeting federal partners’ missions through integrated, government-focused solutions.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2019

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