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Parsons

Digital infrastructure and security solutions provider

Knowledge Manager

Content Design & StrategyConfirmed live in the last 24 hours
Full-timeMaryland, USA$125.1k - $225.2kIn-person

About the Job

Requirements

  • A bachelor's degree in engineering or a related technical or business field, 10+ years of related work experience, and a broad general technical and business background.
  • An active Top Secret/Sensitive Compartmented Information clearance with polygraph.
  • Experience building and maintaining Confluence and writing technical content that articulates government objectives.
  • Experience developing written products for senior government, military, or technical audiences.
  • Proficiency with Confluence for content creation, organization, and knowledge management.
  • Understanding of information architecture, documentation best practices, and content governance.
  • Ability to manage multiple priorities and coordinate with diverse stakeholders.
  • Experience managing shared drives, document repositories, or enterprise knowledge platforms.
  • Knowledge of strategic communications, messaging frameworks, or digital content strategy.
  • Familiarity with U.S. Cyber Command, Department of Defense, or interagency environments.
  • Experience supporting artificial intelligence, cyber, or advanced technology organizations.

Responsibilities

  • Develop, organize, and maintain content within Confluence, ensuring authoritative information, messaging, and documentation are clearly communicated, consistently structured, and accessible to internal team members and approved external visitors through a centralized landing page.
  • Develop strategic messaging and content.
  • Develop and implement an organization-wide knowledge management strategy.
  • Define goals for using knowledge to support business objectives and create a roadmap for knowledge management initiatives.
  • Oversee the capture, organization, and maintenance of the organization's intellectual capital, including identifying critical knowledge and capturing tacit knowledge from experts.
  • Ensure information-sharing tools such as intranets, wikis, document management systems, and collaboration platforms—including Confluence, JIRA, SharePoint, and Intelink—are user-friendly and integrated into daily workflows.
  • Promote knowledge sharing as a natural part of employees' workflows by training employees on knowledge management processes and tools, encouraging collaboration, and recognizing contributors to the knowledge base.
  • Monitor and analyze knowledge usage and its impact on the business.
  • Create reports on key metrics, including content metrics and search success rates, to demonstrate the value of knowledge management initiatives and identify areas for improvement.

Desired Qualifications

  • A bachelor's degree in Business Administration or a related discipline from an accredited college or university, with 12 years of experience, or a master's degree with 10 years of experience.

About the Company

Parsons

Digital infrastructure and security solutions provider

Parsons provides digitally enabled solutions in national security, defense, and global infrastructure. Its work spans government and commercial clients, offering services in systems and software engineering, quality assurance, compliance, and security, along with large-scale infrastructure projects and advanced technology implementations. The company helps clients by delivering long-term, contract-based engagements that include AI readiness, data preparation for AI applications, and secure, reliable systems. A key differentiator is its breadth across diverse markets and its emphasis on rigorous systems engineering, QA, compliance, and security to ensure the integrity of critical operations while harnessing AI to improve efficiency and safety. Parsons’ goal is to solve complex security and infrastructure challenges through measurable, value-driven solutions and long-lasting partnerships with clients.

Company size
10,001+
Company stage
IPO
Headquarters
Chantilly, VA
Founded
1944

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