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IHG

Global hotel company

Commercial Segment Marketing Manager

Full-TimeDeadline 9/29/26
$94.2k - $113k/yr+ Bonus
Senior, Expert
Bachelor's, Master's
Atlanta, GA, USA
HybridThree days per week in the Atlanta office; this expectation may change with business needs.

About the job

Requirements
  • Bachelor's or master's degree in Marketing, Business, or a relevant field, or an equivalent combination of education and work-related experience.
  • At least 8 years of progressive work-related experience in marketing, advertising, and/or hotel industry experience related to sales or brand marketing, with proficiency in multiple disciplines or processes related to the position.
  • Experience with campaign management, communications plan development, go-to-market strategies, and marketing tools.
  • Familiarity with direct marketing and analytics techniques and systems, including campaign management processes and analytics.
  • Experience with test-and-learn scenarios, planning matrices, and execution across a variety of channels.
  • Ability to work in an integrated, creative, agile environment and translate customer analytics output into insights for developing creative briefs.
  • Ability to direct creative processes to build compelling messaging and creative concepts.
  • Experience identifying marketing opportunities across hotel segments and paid media channels, and translating observations into business applications.
  • Understanding of relationship dynamics between external partners.
Responsibilities
  • Develop, communicate, and implement marketing strategy and plans for the Americas in support of non-group segment marketing to drive consideration and commercial performance.
  • Collaborate with internal partners to identify new channel opportunities and design, execute, and scale test-and-learns that improve marketing performance.
  • Monitor progress against agreed objectives, including financial objectives, and formally report progress at defined intervals.
  • Monitor and control budgeted paid media expenditures in alignment with campaign objectives, and control and approve the work of assigned marketing initiatives.
  • Conduct monthly budget audits and reconcile budget allocations.
  • Influence the success and implementation of marketing initiatives through liaison with stakeholder teams.
  • Develop and maintain working relationships across all functions and levels to support cross-functional synergies.
  • Initiate, develop, and manage all aspects of marketing initiatives and standards, including brand nuance.
  • Direct specific product initiatives, including strategic planning, project management, implementation, evaluation, resource development, and training.
Desired Qualifications
  • Experience in B2B marketing.
  • Experience in the hotel industry related to sales or brand marketing, where applicable beyond the required experience.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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