Simplify Logo

Full-Time

Senior Enterprise Technical Account Manager

Confirmed live in the last 24 hours

Alloy

Alloy

201-500 employees

Identity verification and compliance solutions for fintech

AI & Machine Learning
Financial Services
Fintech

Compensation Overview

$134k - $182kAnnually

Senior

New York, NY, USA

Home office stipend for new employees.

Category
Customer Success Management
Sales & Account Management
Required Skills
HTML/CSS
Requirements
  • 5-7 years of experience implementing and supporting complex technical products, particularly within the banking sector
  • Hands-on, passionate, and creative problem solver with the ability to lead clients to success
  • Excellent communicator and presenter, able to gain diverse audience confidence and buy-in
  • Ability to build a deep understanding of client needs and guide them to technical solutions
  • Proven success in problem-solving with and for clients with varied requirements and technical ability level
  • Passion for learning new software, tools, and technologies
Responsibilities
  • Collaborate with Client Success Managers on technical client projects and use cases, scoping end-to-end solutions for their business and development teams.
  • Conduct technical and architectural overviews of client needs to propose Alloy product solutions.
  • Act as an expert advisor on the data vendors Alloy integrates with.
  • Create and deliver usage audits regularly to support QBR delivery.
  • Help clients integrate Alloy's API and web/mobile SDKs.
  • Support the development of regular client reporting, technical documentation, FAQs, and optimization suggestions.
  • Serve as a liaison between Alloy developer teams and CSS teams.
  • Provide occasional client-facing workshops and webinars to develop understanding of key technical concepts.

Alloy offers identity verification and compliance solutions for financial institutions like banks and fintech companies. Their platform integrates with various data sources to help clients meet regulatory requirements such as KYC and AML, reducing fraud and improving customer onboarding. Alloy stands out by using machine learning and artificial intelligence to enhance the efficiency of identity verification. The company operates on a subscription model, providing a scalable solution that grows with its clients' needs.

Company Stage

Series C

Total Funding

$210.8M

Headquarters

New York City, New York

Founded

2015

Growth & Insights
Headcount

6 month growth

4%

1 year growth

6%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Alloy's partnerships with companies like Liberis and SimCorp highlight its potential for rapid international expansion and market penetration.
  • The subscription-based and transaction-based revenue models ensure a steady and scalable income stream, supporting continuous innovation and service improvement.
  • The company's advanced technology and comprehensive data integrations position it as a leader in the identity verification and compliance space, attracting top-tier clients and partners.

What critics are saying

  • The highly regulated nature of the fintech sector means Alloy must continuously adapt to changing compliance requirements, which can be resource-intensive.
  • Competition from other fintech companies offering similar identity verification and compliance solutions could impact Alloy's market share.

What makes Alloy unique

  • Alloy's platform integrates with over 190 data sources, providing a comprehensive and accurate identity verification solution that stands out in the fintech sector.
  • The company's focus on both KYC and AML compliance, combined with advanced machine learning and AI technologies, offers a robust solution for financial institutions.
  • Alloy's new product, Alloy for Embedded Finance, allows sponsor banks and fintech partners to collaboratively manage identity risk, providing a unique parent/child account configuration.

Benefits

Unlimited PTO

16 weeks of parental leave

Premium medical, dental, vision, HSA, & FSA programs

401k with matching and immediate vesting & eligibility

Commuter, health & wellness benefits

$1,000 annual learning & development stipend

Memorable team events and retreats