Full-Time

Senior Enterprise Technical Account Manager

Confirmed live in the last 24 hours

Alloy

Alloy

201-500 employees

Identity verification and compliance solutions for fintech

Fintech
AI & Machine Learning

Compensation Overview

$134k - $182kAnnually

Senior

New York, NY, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
JavaScript
React.js
Node.js
SQL
Postgres
REST APIs
Web Development
HTML/CSS
Requirements
  • 5-7 years of experience implementing and supporting complex technical products, particularly within the banking sector
  • Hands-on, passionate, and creative problem solver with the ability to lead clients to success
  • Excellent communicator and presenter, able to gain diverse audience confidence and buy-in
  • Ability to build a deep understanding of client needs and guide them to technical solutions
  • Proven success in problem-solving with and for clients with varied requirements and technical ability level
  • Passion for learning new software, tools, and technologies
  • Experience in fraud & compliance for financial institutions is preferred but not required
  • Previous software development experience in one or more of the following areas is preferred: REST APIs, Backend languages (Node.js preferable), SQL (PostgreSQL preferable), Web development (JavaScript, HTML/CSS, React)
Responsibilities
  • Collaborate with Client Success Managers on technical client projects and use cases, scoping end-to-end solutions for their business and development teams.
  • Conduct technical and architectural overviews of client needs to propose Alloy product solutions.
  • Act as an expert advisor on the data vendors Alloy integrates with.
  • Create and deliver usage audits regularly to support QBR delivery.
  • Help clients integrate Alloy's API and web/mobile SDKs.
  • Support the development of regular client reporting, technical documentation, FAQs, and optimization suggestions.
  • Serve as a liaison between Alloy developer teams and CSS teams.
  • Provide occasional client-facing workshops and webinars to develop understanding of key technical concepts.

Alloy offers identity verification and compliance solutions for financial institutions like banks and fintech companies. Their platform integrates with various data sources to help clients meet regulatory requirements such as KYC and AML, reducing fraud and improving customer onboarding. Alloy stands out by using machine learning and artificial intelligence to enhance the efficiency of identity verification. The company aims to provide essential tools that help financial institutions navigate regulatory challenges while improving their operations.

Company Stage

Late Stage VC

Total Funding

$210.8M

Headquarters

New York City, New York

Founded

2015

Growth & Insights
Headcount

6 month growth

4%

1 year growth

6%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with 10x Banking enhances cloud-native risk decisioning capabilities.
  • Embedded finance solutions expand Alloy's market reach and compliance offerings.
  • Integration with Liberis supports international expansion and compliance simplification.

What critics are saying

  • AI-powered fraud detection tools may challenge Alloy's market position.
  • Rapid digital banking security threats require continuous innovation from Alloy.
  • Regulatory hurdles in international markets may impact Alloy's expansion efforts.

What makes Alloy unique

  • Alloy offers a single API for AML, fraud, and KYC management.
  • The platform integrates over 200 data sources for comprehensive identity verification.
  • Alloy's subscription model provides steady revenue and scalable pricing.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited PTO

16 weeks of parental leave

Premium medical, dental, vision, HSA, & FSA programs

401k with matching and immediate vesting & eligibility

Commuter, health & wellness benefits

$1,000 annual learning & development stipend

Memorable team events and retreats