Parnall Law
New Mexico personal injury law firm
Billing Specialist
Full-Time
$16/hr
+ Consistent bonuses
Junior
Albuquerque, NM, USA
In Person
100% in-office in Albuquerque.
About the job
Requirements
- At least 1 year of experience in billing, collections, accounts receivable or payable, bookkeeping, or legal work is preferred.
- Experience reading or reconciling invoices, statements, or ledgers is beneficial.
- Familiarity with insurance terminology, including explanations of benefits, claims, and co-pays, is beneficial but not required.
- Comfort working with numbers, invoices, or basic bookkeeping is beneficial.
- The ability to communicate effectively in verbal and written forms is required.
- The ability to advocate strongly for clients when dealing with insurance representatives or medical providers is required.
- Confidence and motivation to exceed expectations are required.
- Professional attire and demeanor are required.
- A desire to learn, develop, and motivate team members is required.
- The ability to work collaboratively and adapt in a rapidly changing environment is required.
Responsibilities
- Attend the firm-wide huddle every Monday at 8:00 AM.
- Attend daily team mini huddles Tuesday through Friday at 8:00 AM.
- Attend biweekly meetings with the Team Lead prepared with supporting data to review individual metrics and create biweekly goals.
- Open all subrogation claims within 14 days of the signed retainer.
- Submit Med Pay and health insurance information to all treating providers within 30 days of being retained.
- Submit Med Pay and health insurance information to all treating providers within 15 days when providers are updated by the Case Manager.
- Request final health insurance and Med Pay ledgers within 7 days of the client finishing treatment and moving to Prep.
- Verify all required outstanding medical balances within 7 days when a case moves into negotiations.
- Verify outstanding medical balances within 5 days of a case being settled.
- Maintain a biweekly activity level of at least 1,000 in SmartAdvocate.
- Ensure overdue tasks never exceed 60.
- Follow up with providers after providing Med Pay and health insurance information to ensure bills are submitted properly to the appropriate carrier.
- Maintain accurate records of bills, payments, adjustments, and remaining balances to facilitate negotiating discounts by disbursement staff, paralegals, and attorneys.
- Coordinate benefits with available insurance, including Med Pay, health insurance, Medicaid, Medicare, Veterans Benefits, and other federal and state programs.
- Open claims and submit necessary documents for Medicare and Tricare benefits.
- Maintain the client's Medicare portal.
- Answer incoming calls through the First Call Group.
- Monitor dashboard metrics and key performance indicators and work to maintain them.
- Follow and maintain all firm policies and procedures.
About the company
Parnall Law is a New Mexico law firm focused on representing injured people. It handles personal-injury matters involving vehicle crashes, wrongful death, dangerous property, defective products, and other negligence claims. Clients use the firm for investigation, insurance negotiations, litigation, and case guidance. Attorney teams are supported by paralegals, legal assistants, intake, records, case management, marketing, technology, and administration. The employer operates under the Parnall Law and Hurt Call Bert branding shown by its domain and careers materials.
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