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Saks Global

Luxury retail operating group

Vice President General Manager

Full-Time
$202.3k - $252.9k+ Bonus
Expert
Bachelor's
United States
In Person
Business & Strategy

About the job

Requirements
  • A four-year degree or equivalent experience is required.
  • At least 15 years of related management experience in retailing or other positions of increasing responsibility and volume is required.
  • Willingness to travel and fly to meetings, summits, and client events as needed.
  • Must drive positive outcomes through objectives and measures within the New York Flagship.
  • Must be able to problem-solve and manage effectively.
  • Must have strategic abilities and be analytical and creative.
  • Must provide continuous feedback to elevate others' performance through mentoring and coaching.
  • Must be customer-focused and solution-oriented, and adapt to a fast-paced environment and change.
  • Must have attention to detail and meet or exceed deadlines.
  • Must work collaboratively with peers across multiple business verticals.
  • Must be able to inspire others with recommendations, build trust quickly, and gain cooperation with little disruption.
  • Must inspire and develop others with a clear vision and sense of purpose.
  • Must be a people leader focused on bringing out the best performance and potential in others.
Responsibilities
  • Drive the selling process and profit by developing and managing effective store leadership.
  • Drive an elevated selling and service culture.
  • Develop and implement strategies to ensure operational excellence and results aligned with company goals.
  • Support and foster company values within the New York Flagship's culture and create an inclusive store environment.
  • Oversee the selling process and direct the store leadership team through regular in-person visits and communication.
  • Drive top-line sales, increase margins, control payroll expenses, and increase profitability to meet company goals.
  • Build teams, create a sense of community, and empower others to manage their work.
  • Build team morale and spirit, share successes, and encourage open dialogue.
  • Devise strategies and plans to drive sales.
  • Monitor the growth and progress of the New York Flagship.
  • Partner with the Executive Committee to create company goals, vision, and mission.
  • Ensure operational excellence by holding stores accountable for executing Operational KPIs and metrics directed by the New York Flagship Leadership Operations Team.
  • Develop and coach Assistant Vice Presidents and their teams, preparing them for future growth assignments.
  • Lead and develop a diverse team of senior leaders.
  • Identify talent needs and provide succession plans to develop future leaders.
  • Perform additional responsibilities as needed.

About the company

Saks Global is a luxury retail operating group now presented publicly as Exemplar Luxury Group. The group supports luxury department-store and e-commerce businesses through merchandising, brand partnerships, customer experience, and shared operations. It serves luxury shoppers, brand partners, vendors, retail employees, and digital commerce customers. Its operating model centers on a portfolio model connecting store operations, e-commerce, merchandising, marketing, logistics, technology, and corporate services. Teams work across retail operations, merchandising, buying, e-commerce, marketing, technology, logistics, finance, and customer care. Teams support coordinated daily delivery.

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