Facilities Executive - Property Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Executive

Property and Asset Management

What this job involves
You will be in charge of the entire Property Management Services provided at the site. Your role will be to ensure smooth operations at the Property by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

Key Responsibilities

• Oversee day-to-day property operations, maintenance, and service delivery.
• Lead, develop, and manage site teams and outsourced service providers.
• Monitor budgets, SLAs, KPIs, billing accuracy, invoicing, and payment collections.
• Conduct regular site inspections to ensure facility standards are maintained.
• Manage vendor performance, contracts, and service quality.
• Ensure compliance with health, safety, risk, and statutory requirements.
• Handle occupant concerns, complaint resolution, and stakeholder communications.
• Support annual budgeting, reporting, and operational planning.
• Manage emergency situations, business continuity, and risk mitigation initiatives.
• Prepare management reports and maintain accurate operational documentation.
• Coordinate with clients, authorities, contractors, and internal stakeholders to ensure smooth property operations.

Being the glue that binds

Working as part of a team and assisting the Operation manager, you’ll play a key role in our delivery of quality Property management services to clients. You’ll drive initiatives that help improve our capabilities in achieving the highest service levels expected by our clients. You’ll achieve such an outcome by building strong relationships not only with your team members, but also with the property’s council members and residents.

Creating an operation rhythm

In this role, you’ll ensure that your team gets through the daily grind of managing condominium properties. Particularly, you’ll be on top of the planning to achieve optimal daily operations—from the basic stuff to the nitty gritty details such as emergency/crisis management plan preparation and rollout. While all these sound like routine on the surface, getting everything in compliance with the relevant building statutory requirements should keep things exciting.

Going into the details

You’ll keep all details in check, specifically in terms of budget and financial transactions. You need to be on the lookout for the vendors’ intention to renew their contracts, as well as ensure proper delivery of all their invoices and insurance. You’ll have to be as accurate as possible as you may have to discuss such details during monthly council and annual general meetings.

Sound like you? To apply, you need to be:

Smart

If you’re a residential property management professional, with at least one to two years’ experience, come talk to us. We’re keen to know more about you. It’s also helpful if you have a working knowledge of condominium management software and a knack for keeping up with the latest tools of the trade. You should also have the capability to deal with an up-tempo work environment, where you can put your strong business, marketing, and management sense into great use.

An active, team-oriented leader

Do you have what it takes to build a strong and flexible team? Can you embed strong work ethics in people’s values, while at the same time keeping them well trained and motivated? If your answer is yes, then you might be the one we are looking for.

A critical thinker with consummate communications skills

You must be a problem solver who can get your message across. Additionally, having effective interpersonal skills will help you make sure everyone understands what needs done exactly. You must be level-headed during difficult times, and flexible and capable enough to carry your team through. You’re one who never gets tired of learning, as you need such an attitude to adjust in a fast-paced work environment.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Colombo, Sri Lanka

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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