A valid Class A or Class B Commercial Driver’s License, or the ability to obtain one.
Current Hazmat and Tanker endorsements, or the ability to obtain them.
A good driving record with positive points.
Ability to pass a criminal background check, Department of Transportation drug screen, and applicable Federal Motor Carrier Safety Administration pre-employment requirements.
Ability to work independently and make sound decisions.
Strong communication, organizational, and problem-solving skills.
Ability to manage multiple drivers, delivery locations, and priorities simultaneously.
Basic computer skills and ability to learn dispatch, routing, and communication systems.
Dependable attendance and availability for the assigned night schedule, which may include weekends and holidays.
Responsibilities
Coordinate and monitor overnight fuel deliveries, driver assignments, routes, and schedules.
Communicate regularly with drivers and support calls involving delivery instructions, customer needs, route changes, delays, operational or technological issues, and emergencies.
Monitor driver progress and proactively address issues that could affect timely or safe deliveries.
Adjust routes and assignments as field conditions change to maintain efficient operations.
Maintain accurate records, driver communications, delivery information for the daily sales report, and shift notes.
Communicate important operational information and unresolved issues to incoming dispatchers and management.
Balance rack tickets.
Pull inventory readings and conduct bulk plant inspections.
Pull reports to monitor driver hours and the efficiency of stops, gallons, and cost per mile.
Follow safety procedures and reinforce safe operating practices with drivers.
Recognize situations that require management involvement and escalate issues promptly.
Coordinate with management and other departments as needed.
Desired Qualifications
Previous experience dispatching, routing, or coordinating transportation emergencies.
Commercial driving experience, preferably involving fuel, petroleum products, or other hazardous materials.
Description
The Night Dispatcher / Fleet Operations Specialist is responsible for coordinating and supporting nightly fuel delivery operations to ensure safe, accurate, and timely service to customers. This position serves as the primary point of contact for drivers during the overnight shift, monitoring deliveries, responding to and troubleshooting operational issues, communicating schedule changes, and helping ensure compliance with company and DOT safety requirements.
Essential Duties and Responsibilities
Coordinate and monitor overnight fuel deliveries, driver assignments, routes, and schedules
Communicate regularly with drivers and provide support by responding to calls involving delivery instructions, customer needs, route changes, delays, and other operational and technological issues or emergencies
Monitor driver progress and proactively address issues that could affect timely or safe deliveries
Adjust routes and assignments as field conditions change to maintain efficient operations
Maintain accurate records, driver communications, delivery information for the daily sales report, and shift notes
Communicate important operational information and unresolved issues to incoming dispatchers and management
Balance rack tickets
Pull inventory reading and conduct bulk plant inspection
Pull reports to monitor driver hours to ensure efficiency of stops, gallons, and cost/mile
Follow safety procedures and reinforce safe operating practices with drivers
Recognize situations that require management involvement and escalate issues promptly
Coordinate with management and other departments as needed
Other duties as assigned
Requirements
Valid Commercial Driver’s License (CDL), Class A or Class B, or the ability to obtain
Current Hazmat and Tanker endorsements or the ability to obtain
Good driving record with positive points
Must be able to successfully pass a criminal background check, Department of Transportation (DOT) drug screen, and Federal Motor Carrier Safety Administration (FMCSA) pre-employment requirements as required
Ability to work independently and make sound decisions
Strong communication, organizational, and problem-solving skills
Ability to manage multiple drivers, delivery locations, and priorities simultaneously
Basic computer skills and ability to learn dispatch, routing, and communication systems
Dependable attendance and ability to work the assigned night schedule that may include weekends and/or holidays as required
Previous experience dispatching, routing, or transportation emergency coordination preferred.
Commercial driving experience, preferably involving fuel, petroleum products, or other hazardous materials preferred.