Full-Time

Small Business Banker

Inside Sales

Posted on 1/24/2025

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Compensation Overview

$115.2k - $131.5kAnnually

+ Performance-based incentive compensation + Cash bonuses + Long-term incentives

Mid

No H1B Sponsorship

Plano, TX, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Risk Management

You match the following Capital One's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 3 years of Business Banking experience
  • At least 3 years of sales experience
Responsibilities
  • Responsible for relationship management of the assigned book of business
  • Requires ability to proactively build relationships, retain and sell over the phone while navigating a computerized data entry system or other relevant applications
  • Build a strong team interaction model to best support customers and achieve a personal customer relationship experience
  • Exhibits the ability to proactively sell over the phone and navigate a computerized data entry system or other relevant applications
  • Delivers on sales volume and revenue targets as agreed upon by VMSE
  • Acts as expert for branches when needed
  • Has a thorough understanding of the client’s needs in order to build relationships and cross sell additional products and services to existing Business Banking segment customers that are not managed by a Business Banker due to an inactive portfolio
  • Applies proficient understanding of complex business cash flow cycle in client discussion along with advanced business credit sales skills
  • Exhibits in depth knowledge of the organization, products, and/or services
  • Maintains a regular calling program on clients in order to generate high quality new deposit and loan business from existing clients in order to achieve or exceed targets
  • Assesses customer needs and suggest/promote alternative products or services through defined sales process
  • Actively utilizes Sales Relationship Management system with calls, pipeline activities and sales results
  • Maintains a clear product and service knowledge skill set to adequately meet the business and personal needs of the business to effectively establish rapport, analyze needs and offer the correct product solution
  • Understands proper problem resolution and refer appropriate servicing issue resolutions to the appropriate servicing call center or Sales Support Specialist
  • Holds accountability for the execution of risk management / compliance protocols within the sales process
  • Refers customer to appropriate channel for complex Treasury Management and Merchant Service product needs and follow up to ensure products/accounts are opened and engaged
Desired Qualifications
  • 4+ years Business Banking experience
  • 1+ year of phone based sales experience
  • Formal credit training

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital banking enhances Capital One's user-friendly solutions.
  • Growing interest in ESG investing aligns with Capital One's financial inclusion commitment.
  • Fintech partnerships offer opportunities for Capital One Ventures to invest in innovative startups.

What critics are saying

  • Facing multiple lawsuits for allegedly defrauding customers out of $2 billion.
  • Class action lawsuit from influencer accusing Capital One of stealing link commissions.
  • Involvement in Israeli cybersecurity startup may expose Capital One to geopolitical risks.

What makes Capital One unique

  • Capital One leverages data and technology to revolutionize the credit card industry.
  • The company offers user-friendly banking solutions with no fees or minimums for checking accounts.
  • Capital One emphasizes financial literacy through partnerships with organizations like Khan Academy.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

INACTIVE