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TJX

Runs off-price clothing and home goods stores

Merchandise Associate

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeSouth Burlington, VT, USA$16 - $16.50 /hrIn-person

About the Job

Requirements

  • Possesses customer service skills.
  • Can work a flexible schedule to support business needs.
  • Can lift heavy objects with or without reasonable accommodation.
  • Can work effectively with peers and supervisors.

Responsibilities

  • Engages and interacts with customers to deliver a highly satisfied customer experience, following the company's customer experience principles and philosophy.
  • Maintains a clean and organized store environment and follows operational, merchandise, and loss-prevention standards; may be cross-trained across multiple store areas to support business needs.
  • Models established customer experience practices with internal and external customers.
  • Supports a positive store culture through honesty, integrity, and respect.
  • Rings customer purchases and returns accurately and counts change according to established operating procedures.
  • Promotes credit and loyalty programs.
  • Upholds the merchandising philosophy and follows established merchandising procedures and standards.
  • Processes and prepares merchandise accurately for the sales floor according to company procedures and standards.
  • Initiates and participates in store recovery throughout the day as needed.
  • Maintains sales-floor organization, cleanliness, and recovery standards and helps maintain cleanliness throughout the store.
  • Provides and accepts recognition and constructive feedback.
  • Follows labor laws, policies, and procedures.
  • Supports and participates in store shrink-reduction goals and programs.
  • Participates in safety awareness and maintains a safe environment.
  • Performs other duties as assigned.

Desired Qualifications

  • Retail customer experience is preferred.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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