Honor Health

Nonprofit healthcare system providing comprehensive care

Medical Assistant Casting Tech/Ortho

Clinical Support & Patient AdministrationUpdated on Nov 11

Full-timeGlendale, AZ, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Completion of a medical assistant program or a U.S. Armed Forces medical services training program is required. Candidates who completed a program before February 2, 2000 may instead provide evidence of at least 2,000 hours of direct supervision by the same physician, physician group, or physician assistant.
At least one year of experience in a healthcare environment is required.
Basic Life Support certification from the American Heart Association is required.
The role requires knowledge of medical front- and back-office procedures and the ability to support patient care in accordance with organizational policies, procedures, protocols, and Arizona validated competencies.
The role requires applying infection-prevention and control standards, including handwashing, standard precautions, and aseptic and sterile technique.

Responsibilities

Support providers with routine clinic and occasional hospital-care functions, including basic patient care and treatment.
Prepare treatment rooms, escort patients, obtain a brief history, document the chief complaint, take vital signs including weight and temperature, prepare patients for examinations, and assist clinicians with examinations and special procedures.
Perform phlebotomy and operate a centrifuge machine according to standards of practice for platelet-rich plasma procedures.
Apply, adjust, and remove casts, splints, and other orthopedic durable medical equipment; change dressings; and remove sutures and staples as directed by the practitioner. Document actions, supplies, techniques, and measurements in the electronic medical record.
Coordinate patient and pharmacy calls with healthcare professionals, process medication-refill requests according to protocol, prepare medications for provider review, contact pharmacies about approved refills, and document phone notes when applicable.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical-exam components, tuberculosis testing, injections, phlebotomy, and other duties for the orthopedic medical group.
Prepare and document injections for providers; prepare, record, and administer medications as trained and directed by a provider, including tuberculosis testing under physician supervision and order.
Perform venipuncture, obtain specimens, and perform Clinical Laboratory Improvement Amendments-waived laboratory tests.
Perform office procedures including pulmonary function testing, urine drug screening, EBT, electrocardiograms, and fit testing within scope of practice and as directed by a provider.
Replenish supplies in exam rooms, the cast room, supply closet, and durable medical equipment par as needed.
Keep the work environment, exam rooms, and patient-care areas clean and sanitized.
Perform front-office duties including reception, telephone service, chart maintenance, insurance forms, and scheduling.
Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees and perform other related duties as assigned.
Provide general front- and back-office support, maintain clean, neat, and stocked exam rooms, schedule patients or refer callers to the appropriate party, respond promptly to patient messages, and maintain accurate patient information and medical records.
Maintain accurate charts and paperwork, manage scheduling, messages, and data entry, and work with the team to improve patient experience, communication, access to care, and patient satisfaction.

Desired Qualifications

Completion of, or graduation from, an orthopedic technologist or orthopedic casting program is preferred.
One year of prior orthopedic experience is preferred.
Casting and/or orthopedic experience is preferred.

Primary City/State:

Medical Office Building - 4344 W Bell Rd Glendale, AZ 85308

Category:

Patient Services

Shift:

Day

Department:

Orthopedics-Deer Valley



• We are offering an opportunity for a SIGN-ON BONUS of up to $2,500!

• The Ortho Clinic is located at 4344 W. Bell Rd, Glendale, AZ 85308

• The hours will vary Monday - Friday from 7:00 am - 4:30 pm OR 7:30 am - 4:30 pm Fridays can be 7:45 am - 5:00 OR 7:30 am -3:00 pm.

**Travel required to Ortho Biltmore Clinic and Ortho clinic at Joh C. Lincoln**

**Prefers casting and/or Ortho experience

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Under the guidance of surgeons, physicians, nurse practitioners, physician assistants, this position completes tasks assigned and duties that are pertinent to patient care with musculoskeletal conditions in the Orthopedic clinic, urgent care, and on occasions may be required to perform work in a hospital-based setting and travel to different orthopedic clinic, urgent care locations. In addition to this the below is also required. The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

Supports providers with routine clinic/occasional hospital care functions, including providing a basic level of patient care and treatment. Prepares treatment rooms for examination of patient, Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. Performs phlebotomy and runs centrifuge machine to standard of practice for PRP.
Applies, adjusts, and removes casts, splints, and other orthopedic DME, changes dressings, and removes sutures/staples as directed by the presiding practitioner. The employee documents actions taken, supplies used, techniques utilized, related measurements, etc. in the patient's electronic medical record.
Manages patient and pharmacy phone calls by coordinating with other health care professionals to complete patient requests including medication refills as directed by department or provider protocol, pending medications for provider review and or calling pharmacy back with approved medication/refill and documents a phone note when applicable. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and other duties as assigned to meet the needs of the Orthopedic Medical group.
Will prepare and document injections for providers as standard in orthopedics. Will prepare, record and administers medications as trained and directed by provider. This can include TB testing under the supervision and order of the physician. Will Perform venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
Demonstrates infection prevention and control standards related to hand washing, standard precautions, aseptic and sterile technique.
Replenish supplies on an as needed basis in all exam rooms, cast room, supply closet, DME Par.
Keeps work environment, exam rooms and patient care areas clean and sanitized as needed.
Performs miscellaneous job-related duties as requested. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.

EDUCATION

High School Diploma or GED Required
Other / Certificate of a medical assistant program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements. Required
Other / Certificate of completion or graduate from an orthopedic technologist or orthopedic casting program. Preferred

EXPERIENCE

1 year One year of experience in healthcare environment Required
1 year One year of prior orthopedic experience Preferred

LICENSE AND CERTIFICATIONS

Basic Life Support (BLS) - Certification from the American Heart Association Required

We're all in for your career.

About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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