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NTT Data

Global IT services and consulting provider.

Software Development Analyst

IT OperationsPosted on Nov 12
Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

  • Application or production support or IT operations experience.
  • Monitoring, alert handling, and initial technical triage skills.
  • Log analysis and application or service health-check skills.
  • Ability to resolve and recover incidents using standard operating procedures and runbooks.
  • Basic understanding of APIs, databases, batch jobs, and connectivity.
  • Incident prioritization, service-level agreement management, and escalation skills.
  • Experience with ServiceNow, Jira, Remedy, or similar IT service management tools.
  • Strong incident documentation and shift-handoff skills.
  • Ability to coordinate effectively with L2/L3, infrastructure, and platform teams.
  • Basic knowledge of cloud concepts and exposure to Google Cloud Platform.
  • Database health-monitoring knowledge, including SQL, MySQL, or Oracle; alert-log review; scheduled-job monitoring; backup/status validation; and failover checks.

Desired Qualifications

  • Experience with Google Cloud Platform services, including GKE, Cloud Run, Cloud SQL/PostgreSQL, BigQuery, Pub/Sub, Google Cloud Storage, and GCP Workflows.
  • DataIO or Apache Airflow experience, including DAG/job monitoring, task status, retries, and basic failure diagnosis.
  • Application-service troubleshooting experience with Python/FastAPI and basic Go/ConnectRPC.
  • Cloud-operations knowledge, including GCP IAM/service accounts, resource permissions, and connectivity fundamentals.
  • Experience with Docker, GitHub/GitHub Actions, Terraform, and basic Bash/gcloud CLI.
  • Experience with Datadog, GCP Cloud Monitoring, and Cloud Logging.
  • Basic REST API and microservice troubleshooting.

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1988

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