Learning Experience Designer

Who We Are
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The Role
The Zeta L&D Team creates impactful training programs—both technical and non-technical—for internal teams across the organization, as well as technical programs for external customers. We thrive in a fast-paced environment and are committed to delivering outstanding learning experiences that drive results.

We are seeking a Learning Experience Designer who is passionate about creating high-quality learning solutions that enable learners to achieve their goals in a human-centered and outcomes-driven way. This individual will collaborate with business leaders and subject matter experts to identify needs, close knowledge gaps, and deliver engaging, timely training solutions.

The ideal candidate is a self-starter with strong organizational skills and a passion for attention to detail. They thrive on collaboration, enjoy tackling multiple projects at once, and bring creativity and enthusiasm to our dynamic team.

Essential Responsibilities 

• Design and Develop Learning Content
• Assist in creating engaging, learner-centered materials for eLearning, instructor-led training, and blended formats.
• Use design tools (e.g., Articulate, Canva, Vyond, or Camtasia) to produce visually appealing and effective learning resources.
  
  
• Collaborate with Stakeholders

• Partner with subject matter experts (SMEs) and team members to gather content, define objectives, and ensure learning solutions meet business needs.
• Revise materials based on feedback to continually improve learning outcomes.

• Apply Instructional Design Principles

• Use foundational instructional design models (e.g., ADDIE, Bloom’s Taxonomy) to structure and organize learning experiences.
• Ensure content aligns with adult learning theories and best practices.

• Analyze Learner Needs

• Conduct needs assessments to understand target audiences and their skill gaps.
• Recommend appropriate learning solutions based on data and insights.

• Evaluate and Refine Learning Solutions

• Use evaluation techniques (e.g., Kirkpatrick’s levels) to measure learning effectiveness.
• Continuously update and improve materials to reflect current trends and feedback.
• Manage Multiple Projects
• Coordinate and prioritize multiple learning design projects to meet deadlines while maintaining high-quality standards.
• Ensure all learning materials are accurate, consistent, and aligned with team guidelines.

• Support Learning Technology Platforms

• Assist with testing and troubleshooting learning content in the LMS.
• Stay current on emerging tools and technologies to enhance learning experiences.

 Desired Characteristics/Qualifications 

• Education: Bachelor’s degree in Instructional Design, Education, Educational Technology, Communications, or a related field (or equivalent experience).
• Experience: 1+ years of experience designing and developing learning content, with exposure to eLearning tools and methodologies.
• Technical Skills: Familiarity with learning development tools such as Articulate 360, Camtasia, Canva, or Adobe Creative Suite. Basic knowledge of LMS platforms is a plus. Proficiency with recent versions of Microsoft Office including Teams and SharePoint preferred.
• Content Creation: Experience creating effective copy, instructional text, audio scripts, and video scripts for learning materials.
• Attention to Detail: Exceptional attention to detail with a proven ability to produce error-free materials and ensure content accuracy.
• Project Management: Strong organizational skills, capable of balancing multiple projects while meeting deadlines and maintaining quality standards.
• Communication: Excellent written and verbal communication skills, with the ability to present ideas clearly and collaborate effectively with diverse teams.
• Learning Design: Knowledge of instructional design principles and adult learning theories, with an eagerness to develop skills further in this area.
• Adaptability: Ability to learn new tools and concepts quickly and adapt to changing priorities in a fast-paced environment.
• Team Player: Positive attitude and a willingness to contribute to team success, seeking feedback and continually improving. A desire to continuously learn and grow. Ability to work independently and in a team environment.

We also encourage applicants to include samples of their work, such as eLearning modules, instructional materials, or other relevant projects, to showcase their skills and creativity.

Benefits & Perks

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

Salary Range

The salary range for this role is $75,000.00 - $85,000.00, depending on location and experience.

People & Culture at Zeta

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/

Zeta in the News!

https://zetaglobal.com/press/?cat=press-releases

#LI-MR1