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Kaiser Permanente

Integrated healthcare provider and payer platform

Utilization Review Nurse

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeSpokane, WA, USANo salary listed

About the Job

Requirements

  • A Bachelor's degree in Nursing and at least three years of experience in direct patient care, utilization review/management, discharge planning in a managed care setting, or a directly related field are required.
  • A Washington Registered Nurse license or a Compact Registered Nurse license is required at hire.

Responsibilities

  • Apply advanced clinical and regulatory knowledge of evidence-based guidelines, insurance policies, and clinical criteria to consult on medical necessity, level of care, and duration of treatment for moderately complex reviews.
  • Collaborate with the health care team, members, and caregivers on discharge planning and cost-of-care options, and coordinate or adjudicate referrals to appropriate services based on medical necessity.
  • Provide resources, information, advice, and expertise to coworkers and members; address performance feedback; mentor team members; and help others adapt to new tasks and processes.
  • Complete assignments autonomously, apply current subject-matter expertise, follow procedures and policies, support projects or initiatives, collaborate cross-functionally, escalate issues or risks, communicate progress, monitor priorities and deadlines, and implement improvement opportunities.
  • Facilitate communication with physicians, managers, staff, members, and caregivers about medical necessity and benefit denials across the continuum of care, and support consistent interpretation and use of health care benefits, cost-of-care options, and coverage.
  • Stay current on relevant state and federal regulations, guidelines, criteria, and documentation requirements affecting utilization management; share information with the team; and support local education and training for staff and physicians.
  • Conduct data analyses and develop reports to identify utilization patterns, trends, and improvement opportunities; participate in corrective action plans; adhere to utilization policies and guidelines; and develop and refine desk-level procedures and workflows.
  • Review medical records and treatment plans according to standard procedures to evaluate the medical necessity, appropriateness, and efficiency of requested services; assess ongoing service needs, identify and escalate potential issues or delays, and recommend actions for moderately complex cases.

Desired Qualifications

  • Two years of experience in utilization review/management is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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