Staff Product Manager
Airwallex
Staff Product Manager
Airwallex
Runs global payments and accounts for businesses
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
You’ll lead high-impact product initiatives across the card payments lifecycle, helping businesses collect credit card and other payments from consumers around the world.
Expand our coverage of card schemes and markets, working with partners such as Visa and Mastercard to help merchants accept major card brands globally.
Improve the competitiveness of our card payments infrastructure by adopting new industry standards and partnering with Machine Learning to increase payment success rates.
Build stable foundations that scale with business growth, reduce manual effort, and minimise the risk of service interruptions for merchants.
You'll work from our US - San Francisco office three days a week.
Essentials
8+ years of professional experience, ideally in a high-growth environment
Experience leading complex product initiatives from ideation through launch
Strong understanding of the card payments lifecycle, including scheme connections, authorisations, captures, refunds, and reconciliation
Ability to engage in architectural discussions with Engineering and translate technical concepts for non-technical audiences
Strong communication skills and experience working cross-functionally with technical and non-technical stakeholders
Ability to structure complex problems and inform decisions with data and first-principles thinking
Preferred
Bachelor’s degree or above, preferably with Engineering or Computer Science coursework
Deep expertise in payment processing, including direct integrations with Visa and Mastercard, preferably on the acquiring side
Experience working with card schemes, payment standards, or acquiring infrastructure
Experience partnering with Machine Learning teams to improve payment performance
Experience working in cross-cultural and globally distributed teams
You're comfortable owning the roadmap yourself.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You say what you mean. You're direct, but you lead with respect.
You connect dots across functions and hold the big picture without losing grip on the details.
You ask "why" before jumping to "how."
Product at Airwallex sits at the heart of building a new financial system, designed around how modern businesses actually operate. We're bringing payments, accounts, treasury, billing, spend management, and more together in one platform. As software, AI, and emerging technology reshape financial services, you'll have the chance to rethink familiar problems and build entirely new capabilities. As a Product Manager, you'll own solutions from discovery through delivery, working closely with Engineering, Design, Commercial, Legal, and Compliance to balance customer needs with technical, operational, and regulatory realities. If you're excited by building from first principles, learning quickly, and owning outcomes with a great team around you, this is the place to do your best work.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex runs a financial platform for businesses that sell, buy and operate across borders, from startups to large enterprises. Its multi-currency accounts let customers receive and hold money locally, then pay overseas suppliers without converting every sale into their home currency. Businesses also use its corporate cards and expense controls to manage spending, while online sellers accept customer payments through its checkout tools. Finance teams work in a web app, and developers embed the services in other software; Airwallex earns transaction fees and charges for paid software plans. Founded in Melbourne in 2015, Airwallex has dual headquarters in Singapore and San Francisco.
Explore more opportunities at Airwallex