Stanley Black & Decker

Global power tools and outdoor equipment

Regional Quality Director

Quality Engineering +1Confirmed live in the last 24 hours

Full-timeCiudad Apodaca, Nuevo Leon, MexicoNo salary listed

About the Job

Requirements

A university degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, Manufacturing Engineering, or a related field is required.
At least 10 to 15 years of experience in quality roles within manufacturing environments is required.
At least 5 years of leadership experience with multisite or regional responsibility is required.
Demonstrated experience implementing and administering quality management systems in manufacturing plants is required.
Experience handling customers, managing audits, and solving complex quality problems is required.
Experience leading cross-functional teams and continuous improvement projects is required.
Advanced business English is required.
Internal Auditor, ISO 9001, and ISO 14001 certifications are required.
Strong knowledge of quality management systems and applicable standards, such as ISO 9001, is required; IATF 16949 or equivalent industry standards are desirable.
Proficiency in problem-solving and continuous improvement tools, including 8D, APQP, PPAP, PFMEA, MSA, SPC, Lean Manufacturing, Six Sigma, and Kaizen, is required.
Knowledge of statistical process control, capability analysis, process validation, and document control is required.
Ability to interpret technical specifications, drawings, customer requirements, and acceptance criteria is required.
Ability to lead internal, customer, and certification audits is required.
Ability to influence and align plant leaders and functional teams across multiple locations is required.
Ability to manage multiple priorities in a demanding regional environment is required.
Leadership, talent development, coaching, and effective change management skills are required.
Strong analytical capability, strategic thinking, and business focus are required.
Frequent travel between regional plants is required.

Responsibilities

Develop and implement the regional quality strategy for the plants under the role's responsibility.
Ensure standardization of quality processes, policies, procedures, and metrics across the Monterrey, Reynosa, and Nogales plants.
Lead quality management systems to ensure compliance with applicable standards, internal and external audits, and customer requirements.
Monitor quality key performance indicators, including PPM, scrap, rework, costs of poor quality, customer complaints, returns, and response times for corrective actions.
Direct quality problem investigation, analysis, and resolution using structured methodologies such as 8D, 5 Why, Ishikawa, PFMEA, Control Plan, and statistical analysis.
Coordinate preventive and corrective actions arising from audit findings, process deviations, customer claims, and internal failures.
Work closely with Manufacturing, Engineering, Supply Chain, Maintenance, EHS, and other functions to ensure quality from planning through product delivery.
Drive continuous improvement initiatives focused on reducing variability, eliminating waste, and strengthening process capability.
Ensure proper administration of the supplier quality process, including supplier evaluation, development, monitoring, and escalation of critical issues.
Lead customer relationships on quality matters, handling audits, visits, claims, and recovery plans as needed.
Develop and strengthen the regional quality team by promoting talent development, succession, training, and a high-performance culture.
Present quality results, risks, trends, and action plans to regional and corporate senior leadership.

Desired Qualifications

A master's degree in Quality, Manufacturing, Operations, Business Administration, or a related discipline is desirable.
Experience in industries with high quality standards, such as automotive, tools, metalworking, electronics, appliances, or discrete manufacturing, is desirable.
Experience with IATF 16949 or equivalent industry standards is desirable.

Asegurar el cumplimiento de los estándares de calidad, sistemas de gestión, requerimientos regulatorios y expectativas del cliente en las plantas de manufactura de Monterrey, Reynosa y Nogales, México, mediante el liderazgo estratégico y operativo de la función de calidad en la región. La posición será responsable de definir, implementar y dar seguimiento a la estrategia regional de calidad, promoviendo una cultura de mejora continua, prevención de defectos, reducción de costos por mala calidad y excelencia operacional, en alineación con los objetivos del negocio y reportando directamente al VP de Manufactura de Latinoamérica.

Actividades Principales

Desarrollar e implementar la estrategia regional de calidad para las plantas bajo su responsabilidad.
Asegurar la estandarización de procesos, políticas, procedimientos y métricos de calidad entre las plantas de Monterrey, Reynosa y Nogales.
Liderar los sistemas de gestión de calidad para garantizar el cumplimiento de normas aplicables, auditorías internas, auditorías externas y requerimientos de clientes.
Supervisar los indicadores clave de desempeño de calidad, tales como PPM, scrap, retrabajos, costos de no calidad, quejas de cliente, devoluciones y tiempos de respuesta a acciones correctivas.
Dirigir la investigación, análisis y solución de problemas de calidad mediante metodologías estructuradas como 8D, 5 Why, Ishikawa, PFMEA, Control Plan y análisis estadístico.
Coordinar acciones preventivas y correctivas derivadas de hallazgos de auditoría, desviaciones de proceso, reclamaciones de clientes y fallas internas.
Trabajar de manera cercana con Manufactura, Ingeniería, Cadena de Suministro, Mantenimiento, EHS y otras funciones para asegurar la calidad desde la planeación hasta la entrega del producto.
Impulsar iniciativas de mejora continua orientadas a la reducción de variabilidad, eliminación de desperdicios y fortalecimiento de la capacidad de proceso.
Asegurar la correcta administración del proceso de calidad de proveedores, incluyendo evaluación, desarrollo, seguimiento y escalación de problemas críticos.
Liderar la relación con clientes en temas de calidad, atendiendo auditorías, visitas, reclamaciones y planes de recuperación cuando sea necesario.
Desarrollar y fortalecer al equipo regional de calidad, promoviendo talento, sucesión, capacitación y una cultura de alto desempeño.
Presentar resultados, riesgos, tendencias y planes de acción de calidad a la alta dirección regional y corporativa.

Requerimientos

Educación requerida: Título universitario en Ingeniería Industrial, Ingeniería Mecánica, Ingeniería Química, Ingeniería en Manufactura o carrera afín.
Deseable maestría en Calidad, Manufactura, Operaciones, Administración o disciplina relacionada.Experiencia de trabajo requerida:
Experiencia mínima de 10 a 15 años en áreas de calidad dentro de entornos de manufactura.
Experiencia mínima de 5 años en posiciones de liderazgo con responsabilidad multisite o regional.
Experiencia comprobable en implementación y administración de sistemas de gestión de calidad en plantas manufactureras.
Experiencia en atención a clientes, manejo de auditorías y solución de problemas complejos de calidad.
Experiencia liderando equipos multidisciplinarios y proyectos de mejora continua.
Deseable experiencia en industrias con altos estándares de calidad, tales como automotriz, herramientas, metalmecánica, electrónica, electrodomésticos o manufactura discreta.
Inglés de negocios avanzado.
Certificación en Auditor Interno, ISO9001, ISO 14001.

Habilidades y conocimiento requerido:

Conocimiento sólido de sistemas de gestión de calidad y estándares aplicables, tales como ISO 9001, y deseablemente IATF 16949 o normas equivalentes según la industria.
Dominio de herramientas de solución de problemas y mejora continua: 8D, APQP, PPAP, PFMEA, MSA, SPC, Lean Manufacturing, Six Sigma, Kaizen.
Conocimiento en control estadístico de procesos, análisis de capacidad, validación de procesos y control documental.
Capacidad para interpretar especificaciones técnicas, planos, requerimientos de cliente y criterios de aceptación.
Habilidad para liderar auditorías internas, auditorías de cliente y auditorías de certificación.
Fuerte orientación a resultados, toma de decisiones basada en datos y enfoque preventivo.
Habilidad para influir y alinear a líderes de planta y equipos funcionales en múltiples ubicaciones.
Excelentes habilidades de comunicación verbal y escrita, así como capacidad de presentación ejecutiva.
Capacidad para gestionar prioridades múltiples en un entorno regional y de alta exigencia.
Liderazgo, desarrollo de talento, coaching y manejo efectivo del cambio.
Alta capacidad analítica, pensamiento estratégico y enfoque de negocio.
Disponibilidad para viajar de manera frecuente entre las plantas de la región.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

About the Company

Stanley Black & Decker

Global power tools and outdoor equipment

Stanley Black & Decker designs, manufactures, and sells tools and outdoor equipment, including power tools, hand tools, storage solutions, and security devices, under brands like DEWALT, BLACK+DECKER, Stanley, and Craftsman. It serves professionals and DIY enthusiasts through home centers, mass retailers, and distributors worldwide, using a global manufacturing footprint across the Americas, Europe, and Asia. The company differentiates itself with a large brand portfolio, extensive international reach, and ongoing product development to meet needs in construction, home improvement, and security. Its goal is to be a trusted, leading supplier of tools and related solutions, delivering reliable performance and broad selection across global markets.

Company size: 10,001+
Company stage: IPO
Headquarters: New Britain, CT
Founded: 1843

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