Administrative Assistant

Overview

Are you organized, detail-oriented, and passionate about helping others succeed?

MINT Dental Assistant Academy is seeking an Administrative Assistant to support daily Academy operations and provide a welcoming, organized experience for prospective and current students. This role supports enrollment, student communication, records management, tuition tracking, and campus coordination while working closely with Academy leadership and instructors.

Responsibilities

• • Administrative Support: Manage daily administrative tasks, organize documents, maintain calendars, and support Academy leadership with reporting and special projects.

  • Student Communication: Serve as a primary point of contact for prospective and current students, responding to calls, emails, and messages with timely, accurate information.

  • Enrollment Coordination: Assist with applications, campus tours, enrollment documents, and orientation preparation. Follow up on outstanding requirements to ensure students are ready to begin class.

  • Student Records: Maintain accurate, confidential student files in DreamClass and other Academy systems, including enrollment documents, attendance records, account notes, and completion requirements.

  • Tuition and Payment Support: Monitor student balances, send payment reminders, follow up on required tuition arrangement forms, and assist students with accessing invoices and making payments. Communicate account concerns to Academy leadership.

  • Attendance and Make-Up Tracking: Work with instructors to document absences, track required make-up hours, and follow up on outstanding student requirements.

  • Campus Operations: Track office supplies and uniform orders, and coordinate facility or technology requests.

  • Compliance Support: Maintain complete and accurate student records, track required forms and deadlines, and assist with preparing documentation for state reporting, audits, and inspections. Follow Academy policies and applicable state requirements, protect confidential information, and promptly report missing documentation or compliance concerns to Academy leadership.
    

  • Program Support: Assist with scheduling and documentation for testing, certifications, externships, and graduation activities.

  • Team Collaboration: Coordinate with instructors, Academy leadership, and corporate departments to keep student information current and daily operations running smoothly.

  • Additional Duties: Support process improvements and perform other duties as assigned.

Qualifications

• • High school diploma or equivalent required.

  • Previous experience in administrative support, customer service, enrollment, or student services preferred.

  • Strong verbal and written communication skills with a professional, approachable manner.

  • Excellent organizational skills, attention to detail, and accurate data entry.

  • Proficiency in Microsoft Office and Google Workspace, with the ability to learn DreamClass and other Academy systems.

  • Ability to manage multiple priorities, meet deadlines, and follow through on outstanding tasks.

  • Comfort reviewing invoices, tracking balances, and communicating payment requirements clearly and respectfully.

  • Ability to maintain confidentiality and handle student and financial information responsibly.

  • Dependable, proactive, and able to work independently and collaboratively.

  • Commitment to student success and providing consistent, supportive service.