Operations Manager
About the job
- Minimum 5 years of experience in a busy retail environment in a management role; experience with multiple offerings is an asset.
- Ability to lead the team in delivering an innovative, high-quality food service program and inspire continuous improvement to exceed student expectations.
- Experience running and evaluating successful promotions.
- Ability to work under pressure in a fast-paced, team-centric, safety-driven environment.
- Proven organizational skills and strong computer and technology capabilities, including Microsoft Office and social media.
- Ability to communicate effectively with customers, clients, and staff.
- Ability to work independently, solve problems, and provide solutions.
- Desire to provide exceptional customer service experiences.
- Passion for food, people, and service excellence.
- Coordinate and direct retail food service operations for the site.
- Direct daily operations, including working with the executive chef on menus and promotions, purchasing and ordering, inventory, and scheduling.
- Manage financials for the retail program, including labor cost, food cost, inventory, equipment, and materials.
- Supervise, mentor, and monitor supervisors and evaluate performance to ensure productivity and effective use of team member capabilities.
- Ensure annual retail objectives are achieved.
- Maintain operating standards and implement quality improvements.
- Promote and assist in marketing the retail program.
- Analyze retail performance and identify efficiencies and areas of opportunity.
- Ensure compliance with company and client standards and provincial and federal legislation.
- Ensure compliance with food safety and physical safety policies and procedures.
- Experience managing a branded food concept, such as coffee shop brands.
- Experience with multiple retail offerings.
About the company
Sodexo provides Food and Services by managing on-site facilities and catering across work, healthcare, education, and leisure environments. Its offerings include on-site meal services, cleaning, maintenance, and other facilities-management tasks designed to improve daily life for employees and the people served. The company differentiates itself through its global scale (present in 43 countries, serving about 80 million consumers daily), its independent, family-owned structure, and a strong, responsible business model focused on social and environmental progress. Sodexo aims to grow while elevating quality of life for employees and clients and contributing to the economic and community well-being where it operates.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1966
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Simplify's Take
What believers are saying
- Q3 Fiscal 2026 organic revenue grew 2.0%, beating expectations on July 1, 2026.
- Management raised FY2026 organic growth guidance to 1.2%-1.5% after the Q3 beat.
- University of Northern Colorado and Clariant wins show continued contract momentum in North America.
What critics are saying
- Reuters on August 26, 2026 said Sodexo will cut 1,000-plus French jobs.
- North America organic revenue fell 1.5% in Q1 Fiscal 2026, led by Education losses.
- Prolonged execution misses under Thierry Delaporte would trap Sodexo in permanent margin compression.
What makes Sodexo unique
- Pluxee spin-off made Sodexo a pure-play food and services operator by 2025.
- Sodexo combines catering, workplace services, and healthcare dining across 45 countries.
- Grupo Mediterránea, acquired February 2026, deepens European scale and local account density.
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Benefits
Employee Discounts
Professional Development Budget
Flexible Work Hours
Company News
Uría Menéndez has advised Portobello Capital on the sale of Grupo Mediterránea de Catering to Sodexo, a French listed company.
Sodexo has signed an agreement to acquire CRH Catering, a leading convenience sector operator in the Mid-Atlantic U.S., to enhance its InReach convenience offering. This acquisition expands Sodexo's presence on the East Coast and adds services like micro-markets and vending. The deal supports Sodexo's goal to generate $500 million in revenue with InReach by the end of 2025. The acquisition is expected to close in the first half of fiscal 2025.
K-märkt is known for its high-quality food and innovative methods for enhancing sustainability and reducing food waste.
Sodexo to acquire A.H. Management to further accelerate its food transformation model and its development in North America
Sodexo has announced an expanded tele-nutrition solution through which its Nutrition and Wellness Center will provide virtual clinical nutrition and dietetic support for patients across the United States, with emphasis on individual counseling, metabolic testing and medical nutrition therapy.